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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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October 16, 2023

Monica was very pleasant, communicative, and honest. she was an great advisor! will be back! More

by jcoleman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Oct 16, 2023 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Monica here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

October 16, 2023

They didn’t not reset my oil light but did a oil change and nobody ever call me back to tell me how to reset it More

by destinyjones0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk the sale person name
Oct 18, 2023 -

McDonough Hyundai responded

Hi, we're disappointed to hear of the negative experience you had at our location. We want the opportunity to turn your experience around. Please contact us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 15, 2023

The dealership was clean, and Leonard was extremely helpful and thorough. He kept me informed and told me everything that I needed to do regarding my car. More

by candacedaddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Oct 16, 2023 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Candace, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

October 14, 2023

Monica was amazing. Great customer service. Every time I visit I secretly hope that I get her when I schedule an appointment because she goes over and beyond. More

by ariellenavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Oct 16, 2023 -

McDonough Hyundai responded

Hi, we're glad to hear our staff took such great care of you! Here at McDonough Hyundai, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 13, 2023

Professional service and considerate of time. My car maintenance was taken care and the dealership is conveniently located! More

by dsterling726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson
Oct 15, 2023 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2023

Great job servicing my vehicle. they also addressed my recall issue while I was there for routined service. More

by BRITTANYCHSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Oct 15, 2023 -

McDonough Hyundai responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At McDonough Hyundai we are always striving to do better than your last visit.

October 12, 2023

Leonard is beyond thoughtful, on top of all things, efficient, and gets the job done. He doesn’t terry with his work and is always putting a customers best interest first. Leonard is attentive and inte More

by Ariana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Oct 12, 2023 -

McDonough Hyundai responded

Ariana, Thank you for the kind words for our service department! We look forward to sharing your compliments with Leonard, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

October 11, 2023

Great service. Great people. Was a pleasure to work with them. Everyone was so nice and professional. More

by HOPERD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud, Darren Surry, Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Oct 11, 2023 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

October 10, 2023

Very fast service and Monica was wonderful. The first man I spoke to was helpful and nice also More

by 43GEMINIBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MONICA FACIO
Oct 11, 2023 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Monica met your expectations. Thank you again for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 08, 2023

Was my first visit and Leonard made it a breeze! Leonard was extremely helpful! Amazing Service, provided constant vehicle updates and communication throughout your visit. Went out of the way to ens More

by Jim I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Oct 09, 2023 -

McDonough Hyundai responded

Hi Jim, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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