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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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October 31, 2023

Leonard was awesome great communication and very helpful and friendly. My experience was awesome l. More

by kihightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony sales guys was awesome and helpful. Brandon Bobo was also awesome , Darren Surry, Leonard Robinson
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Nov 01, 2023 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Leonard here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

October 30, 2023

Dealership was very clean. Amber was knowledgeable, accommodating, and very professional, without being at all pushy. When we decided to purchase, she made sure all the paper More

by pamelalancastercpa
Recommend Dealer
Yes
Employees Worked With
Amber Dennard
Report | Print
Oct 30, 2023 -

McDonough Hyundai responded

Pamela, Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Amber was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

October 29, 2023

Great customer service and professionalism. Very helpful in pointing customers to the right direction. The environment was very clean as well. More

by philosa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Augustinvil, JERIL RASHAD LYMON
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Oct 30, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

October 29, 2023

Great customer service. Got me in and out in no time. All of the employees were really nice. More

by tajzanaethomas9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, Jeremiah Augustinvil
Report | Print
Oct 30, 2023 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

October 28, 2023

Great Job! Professional and fast. Everyone was helpful and very courteous. Waiting room was comfortable and clean withcoffee and snacks available. More

by richardtucker770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Report | Print
Oct 30, 2023 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 28, 2023

Wonderful and professional service that did not take long at all. Leonard, my Service Advisor was, excellent as always. For me, the 1 + plus drive was worth it. I live in Columbus, Ga. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson, Serena Mangham
Report | Print
Oct 30, 2023 -

McDonough Hyundai responded

Hello Rita, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 25, 2023

Not service oriented. The service for the cost was expensive. Will service some where else. More

by johnrl7139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Report | Print
Oct 29, 2023 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, John, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 30, 2023 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

October 25, 2023

Jeremiah service my car quickly and even gave it a wash. I out of there in an hour and the dealership was so clean. Loved it there! More

by willi36u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Oct 26, 2023 -

McDonough Hyundai responded

It's great to hear that Jeremiah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 25, 2023

Amazing people and very courteous. Customer service is top tier. Always look out for the consumer More

by Najah_Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JERIL RASHAD LYMON
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Oct 26, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

October 24, 2023

Great service. Someone greeted me as soon as I pulled in to the service department. Communication was good. More

by adione81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Oct 24, 2023 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

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