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McDonough Hyundai - Service Center

McDonough, GA

4.4
534 Reviews

534 Reviews of McDonough Hyundai - Service Center

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November 25, 2023

Was in and out. Didnt get coerced into a lot of different upsells. Thats a plus. Dealership was clean and the repair bay allowed full visibility. More

by ishmael1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Nov 27, 2023 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

November 24, 2023

He is the epitome of professional, honest and patient! !! I thoroughly enjoyed my experience today. More

by tianawalker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Nov 25, 2023 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 22, 2023

Muy mal servicio mecánico entre mi vehículo para una reparación y no le hicieron nada me la entregaron peor de lo q estaba More

by davidromero23m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MONICA FACIO
Report | Print
Nov 24, 2023 -

McDonough Hyundai responded

Hola, gracias por informarnos sobre esto. Lamentamos mucho que haya tenido esta experiencia. Su satisfacción es nuestra principal prioridad y sus comentarios nos permiten realizar mejoras en nuestros procesos y capacitar a nuestro personal. Comuníquese con nosotros al (888) 346-8956 para compartir más detalles sobre su visita para que podamos hacer las cosas bien.

November 21, 2023

The service was fast and efficient. Monica was customer focused and reliable as well as dependable. More

by Allicia1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Nov 22, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out, Allicia. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

November 21, 2023

Jeremiah was GREAT, my service didn’t take as long as I thought it would! More

by mikala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Nov 22, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeremiah and our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

November 18, 2023

I had flat tire at Racetrac down the street. They came out and changed the tire then then put new tire on car. Great great service. More

by wdtitus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Nov 19, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

Nov 19, 2023 -

wdtitus2 responded

Michael You should be proud of your people. I appreciate everyone that helped me. Great experience.

Nov 20, 2023 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2023

Good customer service, good vehicle service and good personal service when I was given a ride home while my vehicle was being serviced. More

by mcdanielp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Nov 18, 2023 -

McDonough Hyundai responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

This dealership was very inconsistent! The service agents are not on one accord with necessary services needed. There is no compensation or urge to make the bad service correct! A customer More

by chelliebrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Augustinvil, JERIL RASHAD LYMON
Report | Print
Nov 19, 2023 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Nov 27, 2023 -

chelliebrobinson responded

I have reached out and left a voicemail, hopefully I hear back soon.

November 14, 2023

Great job always do a outstanding job Thank you for doing a great job I'm very pleased More

by NELSONVICKIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Nov 15, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

November 13, 2023

Leonard kept me informed every step of the process. It took about the time that he stated it would take for my oil change. More

by SEBERRY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Surry, Leonard Robinson, Jeremiah Augustinvil, JERIL RASHAD LYMON
Report | Print
Nov 14, 2023 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonard and the team met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Nov 15, 2023 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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