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McDonough Hyundai - Service Center

McDonough, GA

4.4
534 Reviews

534 Reviews of McDonough Hyundai - Service Center

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December 14, 2023

Taking 3-4 days for diagnostics is unacceptable, while not offering a loaner car. I came in with two problems and left with one solved. My real door seal holds water and they inspected and didn’t notice a More

by ej.johnson2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonard Robinson
Report | Print
Dec 15, 2023 -

McDonough Hyundai responded

Hi, we're extremely disappointed to hear that you left McDonough Hyundai feeling unsatisfied. This is never something we want to hear. We would like a chance to make this right. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

December 13, 2023

This dealership has given me a great experience from beginning to now and when I decide to purchase another vehicle, they will definitely be the spot I go to because they haven’t disappointed me yet. More

by Jasmine.t.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Dec 14, 2023 -

McDonough Hyundai responded

Jasmine, Thank you so much for your excellent review! We are so glad that Moncia had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

December 12, 2023

Very detailed and great to work with. Explained all work completed. We will come back. More

by bobstevenson0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Report | Print
Dec 12, 2023 -

McDonough Hyundai responded

Thank you so much, Bob, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

December 10, 2023

My needs were met professionally and promptly and everyone was friendly and helpful which is rare these days More

by jenniebwyckoff
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Report | Print
Dec 10, 2023 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

December 09, 2023

Jeril and the staff is always friendly and as always the waiting area is quiet. More

by ysb1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON
Report | Print
Dec 10, 2023 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

Dec 11, 2023 -

McDonough Hyundai responded

Hi, thank you so much for your positive comments about McDonough Hyundai! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 08, 2023

Outstanding customer service, repair time acceptable & communication with photos was top level. Overall excellent. Thanks for opening this location in our neighborhood. More

by LINDAJAMES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Report | Print
Dec 08, 2023 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

December 08, 2023

Everything went great, the imployes were very helpful and nice. Making my reservations to have my car fixed was very easy. More

by TIMANDKARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Dec 08, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

December 07, 2023

Great communication and very quick responses to any questions I had. They were very helpful as well. Thank you for your service. More

by jezree.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Dec 07, 2023 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business, Christian, and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 08, 2023 -

McDonough Hyundai responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

Awesome customer service, was super friendly and helpful. Answered ever question the best he could! More

by sanaa0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Dec 08, 2023 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 09, 2023 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2023

Friendly and accurate service for my Santa Cruz. The dealership was clean tidy and the employees were very nice. More

by selfdeannaw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Augustinvil
Report | Print
Dec 06, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

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