McDonough Hyundai - Service Center

McDonough Hyundai addressed my need well. They were short staffed and notified me of this. Yet provided awesome , satisfactory service. They were short staffed and notified me of this. Yet provided awesome , satisfactory service. More

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. stated. Very good service and they cleaned my vehicle without requesting. More

Beautiful new facility, but are frustrating their customers by not having enough service employees. Luis Navarro going beyond the call of duty to keep it all together. customers by not having enough service employees. Luis Navarro going beyond the call of duty to keep it all together. More

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. Excellent customer service! stated. Very good service and they cleaned my vehicle without requesting. Excellent customer service! More

No communication, poor customer service lack of accountability. The worst experience ever. Need workers in order to help customers. Service manager overwhelmed accountability. The worst experience ever. Need workers in order to help customers. Service manager overwhelmed More

I have no rating yet,,, all i've read is good stuff. My vehicle , 2015 Azera in shop and has been for some time. I realize they are short staffed and I'm told that parts are taking longer than usual pre My vehicle , 2015 Azera in shop and has been for some time. I realize they are short staffed and I'm told that parts are taking longer than usual pretty much at most dealerships--so I'm patient. I think under such extreme lengthy time to complete the repairs, Service Manager Luis just may work with me to get a loaner car. I will update as I get more detail and see how effective they are in repairs and customer service. More

Good experience overall with the service department. My Santa Cruz was serviced in a timely fashion, the service writer was professional, and the waiting area was very accomodating. My Santa Cruz was serviced in a timely fashion, the service writer was professional, and the waiting area was very accomodating. More

There was an error in my repair request but Travis, the service Advisor, quickly found the error, corrected it and kindly made the proper adjustments. Travis made my experience at the Dealership pleasant a service Advisor, quickly found the error, corrected it and kindly made the proper adjustments. Travis made my experience at the Dealership pleasant and eased my frustrations. He should be honored, promoted and train others on how to solve customer issues in a smooth and friendly manner. More

I brought my car in to find the problem and I still have a problem. No one could tell me what is wrong with it. They just assumed it was a remote start problem because it was aftermarket. I took it back to a problem. No one could tell me what is wrong with it. They just assumed it was a remote start problem because it was aftermarket. I took it back to Best Buy they hooked up a new remote start to show me it wasn’t in there end. Hyundai just assumed it was. More

The experience was straight forward. I don't not have any complaints. May come back soon. I don't not have any complaints. May come back soon. More