McDonough Hyundai - Service Center

Service is slow. I waited almost 2 hours for an oil change. The service advisor sent a text stating the I could reach him via text but when I texted about my ETA ther I waited almost 2 hours for an oil change. The service advisor sent a text stating the I could reach him via text but when I texted about my ETA there was no response. More

Thank you very much. Very good service and communication of services needed on my car Very good service and communication of services needed on my car More

It took less than 2 hours and possibly less than an hour, but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service! but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service! More

-3 hour wait time for a less than 15 part change. -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’ -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’t supposed to be charged on a warranty item. - dealership manager refused to take my call; receptionist stated he was tired up with other customers More

Friendly however stained my interior with oil . I immediately called back and asked for my advisor to call me back for resolution however I never received a call I immediately called back and asked for my advisor to call me back for resolution however I never received a call More

Great job guys! From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please. From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please. More

The service department was professional, friendly, quick, and efficient. I will definitely return to this dealership when my car needs service. and efficient. I will definitely return to this dealership when my car needs service. More

Upon arrival was greeted and proceed to go over the reason for my visit. I quickly realize I had chosen the wrong services. Luis verify what was need and I felt better with proceeding. I appreciate the reason for my visit. I quickly realize I had chosen the wrong services. Luis verify what was need and I felt better with proceeding. I appreciate the thorough recap of services perform, complimentary car wash and being walked to my vehicle. Its the small simple things that make me feel like a valued client and is the top reason i will always give my business. Love the clean, open layout of the dealership. More

On time service with good feedback. Checking done before & after rectification . Excellent service center in McDonough Checking done before & after rectification . Excellent service center in McDonough More

My reason for going to the dealership was because I had a recall on my vehicle. I had just experienced someone attempting to steal my car. Something as simple as an explanation from someone is all I was seek recall on my vehicle. I had just experienced someone attempting to steal my car. Something as simple as an explanation from someone is all I was seeking. The attempt resolute in some ignition damage and I was willing to pay, but the experience was just horrible, everyone seem like they were ready to go. It kind of felt like I was just a number and they wanted me out of there. I deeply understand because I will never be returning ever again. More