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McDonough Hyundai - Service Center

McDonough, GA

4.4
543 Reviews

543 Reviews of McDonough Hyundai - Service Center

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March 24, 2024

The service that Myron Shockley and Jaden Bond provided was outstanding. They were both cared about my concerns and needs. Great job! They were not just professional---but provided me with a genuine custom More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 25, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rita, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

March 23, 2024

Very friendly staff, was my first (and probably only time there, as i am from out of state and only down here temporarily). Waiting room was very nice, also had a nice clean shop. More

by CHARLES.RTCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Mar 25, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Charles, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Mar 25, 2024 -

McDonough Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2024

Great customer service! I came in told Jamaal what I was looking for and I drove off with it! Thanks Jamaal More

by king.ashanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 22, 2024

Pleasant, knowledgeable and efficient staff in a clean and hospitable environment made for an awesome experience ! More

by j32tull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ellinas
Mar 23, 2024 -

McDonough Hyundai responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 20, 2024

it was amazing. as soon as i pulled up, i was greeted & taken care of promplty. More

by Lillie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Howard
Mar 21, 2024 -

McDonough Hyundai responded

Thank you for your very kind review, Lillie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2024

Luis was friendly, professional and easy to work with. I have always had great experience with service at this dealership. More

by meghan.babineaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

McDonough Hyundai responded

Thanks, Meghan, for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2024

I was checked in on time, everyone was friendly, the wait area was clean with snacks, and my car was serviced in a timely manner. My car was also washed and vacuumed when it was returned. They always provide More

by Rstroman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 17, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 15, 2024

Nice, clean location. Friendly service, accurate timing, was able to get in early and leave in time frame given More

by gloriamgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hr Manager , MYREON B SHOCKLEY
Mar 15, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 15, 2024

The young woman that greeted me was thoughtful and very courteous. The Line Manager was great. More

by RMCCABE629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 17, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 15, 2024

Let me start by saying Moises is great, awesome customer service! He needs a raise. Overall experience: Terrible. The other service reps were unprofessional, unreliable, and uncommunicative about the wor More

by B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Howard, MYREON B SHOCKLEY, Chamas “Champ” Plummer
Mar 17, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Mar 17, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (888) 346-8956 so we may identify ways to improve your experience.

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