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McDonough Hyundai - Service Center

McDonough, GA

4.4
543 Reviews

543 Reviews of McDonough Hyundai - Service Center

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April 11, 2024

Great service with no hassle. Service completed less than estimated time given. Team very professional. More

by chelle523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA FACIO
Apr 11, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Glad we were able to get you in and out! Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

April 11, 2024

Service department was horrible service council quoted me one price and then change the price when I came and to have the work done. The multi point inspection stated that I have an oil leak. The service per More

by reknox99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Apr 14, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

April 10, 2024

Met Kim’ali and she was wonderful and pleasant l. Very friendly environment thank you More

by cruz856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimali Smith
Apr 10, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. Kimali and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

April 10, 2024

I brought my 2022 Hyundai Santa Fe Calligraphy in to get a new key fob programmed. Kim was the service person that helped me with this. She was very helpful by telling me that coming in early was a way to m More

by george@goldwingguy.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Apr 10, 2024 -

McDonough Hyundai responded

George, Thank you for taking the time to share your thoughts on working with Kim and our team. Congratulations on your new 2022 Hyundai Santa Fe! We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

April 10, 2024

They handled my car with car and in a timely mannered. I love coming to them for all of my car needs!! More

by Savrobinson714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Thomas, MONICA FACIO, MYREON B SHOCKLEY
Apr 10, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 09, 2024

My experience was excellent. The staff was professional and the service was fast. I will definitely be doing all my automotive needs there. More

by mrolle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 11, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 07, 2024

Wonderful experience all the way around. Would recommend to EVERYONE! Absolutely the best car buying experience I have ever had. More

by SHYGIRLCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud
Apr 07, 2024 -

McDonough Hyundai responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at McDonough Hyundai we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

April 07, 2024

The last time I dealt with McDonough Hyundai was not a good experience. My insurance check was cashed and i hadn’t even got serviced with them. I had been waiting weeks for them to do work on my car, but More

by tequishapoole
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Apr 07, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your experience with us. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (888) 346-8956 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

April 07, 2024

Always a very pleasant and friendly environment very welcoming and fast service when you have an appointment and always great snacks and beverages when you’re waiting and I know it’s still kind of new b More

by cgive94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Apr 08, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

April 07, 2024

Outstanding customer service. Service was done, timely waiting room was very spacious and clean. The ease of being in and out was excellent. I would recommend them to anyone. More

by LETITIAMARBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 08, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, Letitia, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

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