McDonough Hyundai - Service Center

They were empathetic to the fact that we had to address the same issue three times. This time made the fourth time, and I don't question what was done the last three times because the engine went off but i the same issue three times. This time made the fourth time, and I don't question what was done the last three times because the engine went off but it does not take long for it to turn back on. Either way the problem was dealt with accordingly and the engine has stayed off thus far. Thank you for all you do. More

My husband was given a quote for the work. After the work was completed, he was given a bill for $200 more. We were never asked if we would agree to the increase in the service. I called and l After the work was completed, he was given a bill for $200 more. We were never asked if we would agree to the increase in the service. I called and left a message to speak with the service manger yesterday and today. I expressed my concerns and frustration with the service advisor. I have not received a call back from the service manager. More

Dealership tried to up charge thru texting and also tried to sale tires that were well within legal limits to sale tires that were well within legal limits More

Awesome! ! EVERYONE was professional, courteous, respectful and prompt. The work was explained to me thoroughly and an estimate given right away so that I coul ! EVERYONE was professional, courteous, respectful and prompt. The work was explained to me thoroughly and an estimate given right away so that I could plan for the cost. Travis was so helpful in getting my car taken care of quickly. There was a lot of work to be done because I hadn’t had it serviced in a while. Now my car rides like it’s new again. I will be going to McDonough Hyundai for all my service needs from now on. the dealership looks so fresh New. I really enjoyed the atmosphere. Which is not something I usually say about car dealerships. Thank you. You earned your five stars! More

Ask for Cedrick Reid for #1 best deal & great customer service. I highly recommend him! service. I highly recommend him! More

The service center was very clean. A service advisor was out to get my information and reason for bringing my vehicle almost immediately. He informed me of the waiting area with free A service advisor was out to get my information and reason for bringing my vehicle almost immediately. He informed me of the waiting area with free coffee and snacks. More

Very clean and everyone was nice and friendly and professional. Got the car service very fast. professional. Got the car service very fast. More

I went in for my first service (oil change and tire rotation), and everything went smoothly. I was in and out in about an hour, so it was not bad at all. My service adviser, Kimberly, was very attentiv rotation), and everything went smoothly. I was in and out in about an hour, so it was not bad at all. My service adviser, Kimberly, was very attentive, professional, and pleasant to work with. More

Came to the dealership twice for the same issue. I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a schedul I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a scheduled appointment. Then I didn't receive a repair estimate to be charged a considerable amount more for the part I needed. More

Great service. Took a bit long but they had a lot of cars to get through and they were efficient and friendly. My car was done within the estimate that they gave me Took a bit long but they had a lot of cars to get through and they were efficient and friendly. My car was done within the estimate that they gave me. More