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McDonough Hyundai - Service Center

McDonough, GA

4.4
543 Reviews

543 Reviews of McDonough Hyundai - Service Center

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April 26, 2024

My service person, Kimberly was outstanding! She was prompt, efficient, and caring. I gave the dealership a 4 rating only because I wanted the vehicle driven to determine for sure what was wrong More

by barbaraperkins88
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 28, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Barbara, feel free to contact us at your convenience. Michael Austin Owner Loyalty Manager 470-713-7468

April 26, 2024

The customer service is awesome I can’t complain at all I love coming here they make me feel at home More

by rashadrogers18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Apr 26, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

April 25, 2024

I waited for my car to be serviced for over 3 hours. After checking twice to see what was the timeframe would be was told they were waiting on a part. To add insult to injury, I get a text saying my s More

by WILKINSL82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAYDA BAILEY
Apr 28, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (888) 346-8956 so we can work to make this right. We hope to speak with you soon.

April 25, 2024

The dealership was very clean. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. More

by Beco.investments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McConaha
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud, MYREON B SHOCKLEY, JAYDA BAILEY
Apr 26, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 24, 2024

It is by far the best dealership in town. I was given the most Amazing and Professional service by Kim Riley. She is awesome. More

by BONILLAMOISES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Riley, MYREON B SHOCKLEY, Chamas “Champ” Plummer
Apr 24, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Kim and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

April 24, 2024

Very great customer service provided. The Maintence that was performed was handled in a efficient time manner. More

by shatorias0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Howard
Apr 26, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

April 23, 2024

They’re always expeditious and handling my needs and getting me in when I need service. The service reps are always professional and enthusiastic. More

by retha.alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Apr 23, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

They are nice and courteous but they are overwhelmed in their service department and need more certified workers! They are always backed up!!! More

by ROGE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

McDonough Hyundai responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 22, 2024

Very satisfied with service vehicle was ready at the time promised great service kept me informed More

by dolph350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Apr 22, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jayda met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Courteous and professional staff. Clean and updated facility. No long wait for service. I'm so glad they opened this dealership/service center close to my house. They have a custome More

by TammieeCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Apr 22, 2024 -

McDonough Hyundai responded

Tammiee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 23, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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