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McDonough Hyundai - Service Center

McDonough, GA

4.4
541 Reviews

541 Reviews of McDonough Hyundai - Service Center

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June 11, 2024

The customer service representative (Kimberly) was very helpful and professional. I appreciate the young man who came through the service department asking if there was anything that I needed or if he coul More

by ddtwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly, JAYDA BAILEY
Jun 11, 2024 -

McDonough Hyundai responded

Thank you, Darlene, for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

June 09, 2024

This dealership was very attentive to my needs and the customer service was excellent! I will definitely recommend to family and friends!! More

by vershaunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jun 10, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 08, 2024

High quality service and very efficient. Very friendly staff. The only problem is that I was not able to make my appointment for nearly a month and couldn’t even talk to a real person. I hop More

by RAETHER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Jun 08, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 08, 2024

I recently visited Hyundai McDonough to satisfy recalls on my vehicle and I had they pleasure of working with Marcus and Kimberly! The two were incredibly friendly and professional and they went above More

by Roveta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Riley
Jun 08, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

June 06, 2024

The service has changed since my previous visits. When I arrived at the dealership I was informed that my 36,000 miles warranty was out. It would have been good to know that before driving up. More

by floriaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Jun 07, 2024 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468

June 06, 2024

The dealership was kept up nicely, it was clean and neat, but the customer service wasn't the best. More

by laquondaeelbeck.bus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Jun 06, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

June 06, 2024

Very professional and courteous staff. Always a pleasant experience. Work was completed in a timely manner. More

by Lynj2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Riley
Jun 06, 2024 -

McDonough Hyundai responded

Lyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai; we look forward to having you as a valued customer for many years! Michael Austin Owner Loyalty Manager 470-713-7468

June 05, 2024

Marcus Johnson was extremely personable and helpful. I very much appreciate the waiting area coffee and snacks! More

by tfhain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear that Marcus and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Michael Austin Owner Loyalty Manager 470-713-7468

June 02, 2024

Attentive and friendly associate greeted me when I arrived. Service was done sooner than I was told and they did a thorough job. More

by jaddthomas0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Jun 03, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

June 01, 2024

Service was great. Facility was clean . Team was nice. Will return. Service was fast. Thanks More

by stansberryn2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

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