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McDonough Hyundai - Service Center

McDonough, GA

4.3
616 Reviews

616 Reviews of McDonough Hyundai - Service Center

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September 01, 2024

Appointment schedule was on time. Service was completed a few minutes before expected. Staff was very courteous and not “pushy.” Will definitely be back for my service needs. More

by HUNTSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

August 29, 2024

Fast. and good listens to customer concerns and problems with the cars always polite and helpful More

by kennedyted41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

McDonough Hyundai responded

Thank you, Ted, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

August 29, 2024

Took 4 mons to get car fixed. If not for Logan, rating would be zero. More

by sheppard.4nbethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan in service and Regional mgr. in service
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Sep 01, 2024 -

McDonough Hyundai responded

Bethany, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

August 26, 2024

Shelly Worster is very good at informing me of the service that was performed on my palisade More

by res18cue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Worster
Report | Print
Aug 26, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

August 25, 2024

From the moment I drove into the service bay and was greeted by my service advisor, Shelley Worster, until she escorted me to my completed serviced vehicle, I was totally impressed. Shelley was extremel More

by JOHNPUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Aug 26, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 31, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

It's a very clean with a very friendly staff and knowledgeable people working on your vehicle More

by medenwaldlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

August 22, 2024

Great service and the staff is very friendly and thorough. I always come this Hyundai dealership to have my car serviced More

by Cherylgabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley
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Aug 23, 2024 -

McDonough Hyundai responded

Thank you for your very kind review, Cheryl. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

August 22, 2024

Excellent service and fast response to the issue. Able to accommodate with transport while the car was being work on. More

by Ivaniel51imo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
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Aug 23, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

August 21, 2024

Service was quick and I was kept up dated on the progress of the work on my car. More

by davidroywhite
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
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Aug 22, 2024 -

McDonough Hyundai responded

David, Thanks for sharing about your service experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

August 17, 2024

Customer Service was excellent. My Advisor Tony Philon deserves 5 stars. Great represenation for the company! More

by belinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon
Report | Print
Aug 18, 2024 -

McDonough Hyundai responded

Thank you, Belinda, for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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