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McDonough Hyundai - Service Center

McDonough, GA

4.4
538 Reviews

538 Reviews of McDonough Hyundai - Service Center

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June 28, 2024

It was a great experience. ..quicker than expected with superior service. They also gave me a loaner while they repaired my vehicle. More

by TAGEORGE1079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
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Jun 28, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2024

I love it there always very helpful and always looking to make sure we are ok More

by gfields728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Jun 28, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 27, 2024

Great place will bring the car back again. Very fast services the people that work that are great More

by JOHNSONTARA830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chamas “Champ” Plummer, Kim Smith
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Jun 28, 2024 -

McDonough Hyundai responded

Thank you, Tara, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 25, 2024

They were great! Very professional and explained everything. Thank you. They are my go to folks for all my needs. More

by campbellwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
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Jun 25, 2024 -

McDonough Hyundai responded

Will, Thank you! Myreon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 23, 2024

Great service. The staff was pleasant and quick. I will use this location for all my services. More

by cowanwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Report | Print
Jun 23, 2024 -

McDonough Hyundai responded

Walter, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

June 22, 2024

Comfortable amazing friendly service all needs were meet great mechanics had no issues catch anything More

by ainsley_freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
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Jun 23, 2024 -

McDonough Hyundai responded

Thank you, Ainsley, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Michael Austin Owner Loyalty Manager 470-713-7468

June 22, 2024

Was not told in advance of bringing my car in there was a 72-96 hour waiting for the diagnostic and a two week backlog on getting my car serviced. More

by AKPASP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly in service dept
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Jun 26, 2024 -

McDonough Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

June 22, 2024

Representative was very helpful and polite. Quick turn around time on the recalls. I was pleased. More

by ScionHappy!
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Jun 23, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 21, 2024

The Hyundai team was very polite and welcoming . . the customer service was exceptional!!!.. keep up the good job !! More

by TR131678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jun 21, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 21, 2024

The service was excellent! They got me in and out super quick! Jeff did a great job with my car! And Kim was so nice with me! More

by MILESAM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim, Jeff , Steve Cloud
Report | Print
Jun 21, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

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