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McDonough Hyundai - Service Center

McDonough, GA

4.4
535 Reviews

535 Reviews of McDonough Hyundai - Service Center

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July 06, 2024

I had only an oil change done at 7:15am I was out by 7:40. They did wash my car and vacuum my drivers side, which is always the dirtiest. Over all very good nice attitudes and good service this time aro More

by Jada0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 06, 2024 -

McDonough Hyundai responded

Thank you, Jada, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

July 05, 2024

Employees were professional, courteous, and made you feel like the dealership cared about you. I had a gentleman to assist me from the time I drove into the service department until the service was finished. More

by nealatpeace
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Howard-service advisor; a tall gentleman with a British accent, don’t remember his name.
Jul 06, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 02, 2024

Amazing reservation team. Very comfortable and clean waiting room . Amazing service. Great timing and very flexible scheduling. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 02, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

June 30, 2024

Excellent customer service. Will definitely be back when I'm ready to purchase another car More

by CELLIS0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Jul 01, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

June 30, 2024

Everyone was friendly and professional. The customer lounge was clean and a variety of refreshments were offered. More

by Sherry Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Jun 30, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

June 30, 2024

They were rude, had no communication, and kept my car for longer than estimated. Used one of my free oil changes when they didn’t have to, and i had to fight for the free tank of gas i was promised. More

by EMILLER930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Jul 01, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

June 29, 2024

Great communication. Always timely. I never feel pressured to buy anything. The service techs really do a good job of making notes on your file. If you’re gonna come in f More

by Luckee Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TRAVIS, Steve Cloud, JAYDA BAILEY
Jun 30, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 28, 2024

It was a great experience. ..quicker than expected with superior service. They also gave me a loaner while they repaired my vehicle. More

by TAGEORGE1079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jun 28, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2024

I love it there always very helpful and always looking to make sure we are ok More

by gfields728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Jun 28, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 27, 2024

Great place will bring the car back again. Very fast services the people that work that are great More

by JOHNSONTARA830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chamas “Champ” Plummer, Kim Smith
Jun 28, 2024 -

McDonough Hyundai responded

Thank you, Tara, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jun 29, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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