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McDonough Hyundai - Service Center

McDonough, GA

4.4
534 Reviews

534 Reviews of McDonough Hyundai - Service Center

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July 11, 2024

Very good, took good care of me! ! Go see Hyundai of McDonough for your next car More

by JAMESFFULLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
Report | Print
Jul 12, 2024 -

McDonough Hyundai responded

James, Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Jul 13, 2024 -

McDonough Hyundai responded

Hello, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 10, 2024

Great communication and the lobby was clean and welcoming. The staff was friendly and greeted you when arriving. More

by ashleyn.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Smiley
Report | Print
Jul 10, 2024 -

McDonough Hyundai responded

Hello Ashleyn: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

July 10, 2024

Vehicle has been in the shop several times for the same problem and the department can’t fix it. More

by occ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Report | Print
Jul 11, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

July 10, 2024

Sent an hour and hour and a half, only to find that part was not in stock. More

by jimmyvanden
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Report | Print
Jul 11, 2024 -

McDonough Hyundai responded

Hello Jimmyvanden, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

July 08, 2024

Beautiful dealership. Easy in, easy out. Service completed in a little over an hour. The only suggestion would be to make sure the wi-fi is up and available. More

by kommay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

My window still doesn't operate correctly all the time. The door still leaks, after waiting two weeks for service, Nothing changed. Just very poor service. More

by visavol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recognize anyone
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

July 08, 2024

From the time I got there I was immediately waited on and offered refreshments from a manager More

by jerrylene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Jerry, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Myreon met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

good location,very modern, veRy large facility to accommodate lots of customers. that will decrease wait time. More

by gilbert4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 09, 2024 -

McDonough Hyundai responded

Gilbert, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

The services were delivered quickly. I don’t know why I have to use 15 words minimum. More

by John Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Jul 09, 2024 -

McDonough Hyundai responded

Hello John, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

I had only an oil change done at 7:15am I was out by 7:40. They did wash my car and vacuum my drivers side, which is always the dirtiest. Over all very good nice attitudes and good service this time aro More

by Jada0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
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Jul 06, 2024 -

McDonough Hyundai responded

Thank you, Jada, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

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