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McDonough Hyundai - Service Center

McDonough, GA

4.4
534 Reviews

534 Reviews of McDonough Hyundai - Service Center

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July 23, 2024

Best experience! Tried to get an appointment closer to home with dealership that was closer but they were awful! Couldn't get anyone on the phone. Then wanted us to m More

by 760STARRSVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Jul 23, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

July 22, 2024

Very Willing to help figure out the problem and fix it. Also great with follow ups More

by TIASB01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 23, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 21, 2024

Every time I’ve been I’ve had a long wait time, however, it’s worth it as they so far have given excellent service. More

by hopehays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 22, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

July 18, 2024

Came in for my free 7K oil change and tire rotation and got more than what I asked for free of charge. I have a brand new palisade and the 12V outlet was out in the second row and the fuse was replaced for More

by tmkkfrancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 19, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kimberly here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

July 18, 2024

Their efficient handling of my visit and prompt resolution of my car's issues is commendable. More

by rteatcake9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Jul 18, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 17, 2024

Customer service was courtesy and helpful to my questions. Also, give me enough time to answer their questions. More

by dorisjane08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

McDonough Hyundai responded

Thank you so much, Doris Jane, for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

July 16, 2024

Advisor Kimberly was very professional I look forward to seeing her on my next visit. More

by Patricia.Thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Jul 17, 2024 -

McDonough Hyundai responded

Thank you, Patricia! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Kimberly met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years! Michael Austin Owner Loyalty Manager 470-713-7468

July 16, 2024

I felt appreciate and I am glad I brought my car from you. Great customer service. I love the cleanliness in the bathroom. More

by Vanessa Padgette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthew
Jul 17, 2024 -

McDonough Hyundai responded

Thank you, Vanessa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

July 12, 2024

Service department is great. Someone greets you and guides you through the process and keeps you informed. They service your vehicle and don’t push unnecessary repairs. Wait time More

by djuarbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 12, 2024 -

McDonough Hyundai responded

We are very happy to hear that Kimberly and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

July 12, 2024

I hope I never have to come back to this location again Not caring that I didn't have transportation for a month no loaner available they said I could rent a car at my expense while someone else was rid More

by Kimala.Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Jul 13, 2024 -

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

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