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McDonough Hyundai - Service Center

McDonough, GA

4.4
534 Reviews

534 Reviews of McDonough Hyundai - Service Center

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August 01, 2024

Ms Kimberly Riley what can I say. Whenever she is in office there is a sense of relief as I know she will listen and assist with all my concerns. Very detail oriented, shows that my b More

by stewie.tms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Aug 02, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Kimberly and our team were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

July 31, 2024

Great service courteous workers . I really like how they handle their customers I will definitely be coming back More

by Cthorne7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Aug 01, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

July 31, 2024

Service representatives was awesome she gets 10 stars in my book her patient was very good and helpful More

by TIMOTHYMCCOY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Aug 01, 2024 -

McDonough Hyundai responded

Thank you, Timothy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

July 29, 2024

Service was amazing and very informative. They made sure I understood everything that was going on and the service was done fast. I love it More

by tytianagriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

July 28, 2024

First of all even though I was sent my appointment arrival time, in my brain it was 2 hours earlier. The person who checked me in was kind and reassuring that I would be taken care of. There was also More

by shirellmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

McDonough Hyundai responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 29, 2024 -

McDonough Hyundai responded

Shirellmat, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 28, 2024

Everyone that I came in contact with, seems to enjoy their jobs. I like coming out to McDonough for service on my car, when I can. More

by mskimgreenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your review! We are so glad to hear that you always find your experience at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 25, 2024

The experience was pretty decent this go around. I much better experience then when it first opened. Just wish the service department had better discounts for customers especially when multiple thin More

by MIKEPOPE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Jul 26, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 25, 2024

Something very unusual happened at the dealership when I took my brand NEW 2024 SUV into the dealership for service on a slow air leak coming from one of my tires on my truck with 5023 mile on it....I came More

by ejames1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jul 26, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

My car was there for a head light and my break was fixed without my taillight being fix I called every day for a month with no respond I stay by six flags and to find a ride just to speak with someone after More

by mikebrown2290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myreon B Shockley , MYREON B SHOCKLEY
July 24, 2024

Thank you for working to resolve my issue with car seat. Was nice and friendly about the issue. More

by CORTINA2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 24, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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