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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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August 26, 2024

Shelly Worster is very good at informing me of the service that was performed on my palisade More

by res18cue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Worster
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Aug 26, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

August 25, 2024

From the moment I drove into the service bay and was greeted by my service advisor, Shelley Worster, until she escorted me to my completed serviced vehicle, I was totally impressed. Shelley was extremel More

by JOHNPUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Aug 26, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 31, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

It's a very clean with a very friendly staff and knowledgeable people working on your vehicle More

by medenwaldlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

August 22, 2024

Great service and the staff is very friendly and thorough. I always come this Hyundai dealership to have my car serviced More

by Cherylgabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley
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Aug 23, 2024 -

McDonough Hyundai responded

Thank you for your very kind review, Cheryl. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

August 22, 2024

Excellent service and fast response to the issue. Able to accommodate with transport while the car was being work on. More

by Ivaniel51imo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
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Aug 23, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

August 21, 2024

Service was quick and I was kept up dated on the progress of the work on my car. More

by davidroywhite
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Aug 22, 2024 -

McDonough Hyundai responded

David, Thanks for sharing about your service experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

August 17, 2024

Customer Service was excellent. My Advisor Tony Philon deserves 5 stars. Great represenation for the company! More

by belinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon
Report | Print
Aug 18, 2024 -

McDonough Hyundai responded

Thank you, Belinda, for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 17, 2024

Excellent service! Quality excellent! I would recommend my friends and neighbors to take their Hyundai cars there for outstanding service. More

by Jwsmith7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Aug 18, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

August 17, 2024

They are very thorough, and fast. The place where you wait is clean and stocked. The young man that was working that area was spectacular! More

by karenschuster17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she was awesome
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Aug 18, 2024 -

McDonough Hyundai responded

Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you for your great feedback! Our team here at McDonough Hyundai sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

McDonough Huyandai had my car for 2 months replacing the engine. I got my car back and 3 days later the engine light came on and they’re saying it’s unrelated to the work they did. 😡 More

by keewild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

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