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McDonough Hyundai - Service Center

McDonough, GA

4.4
533 Reviews

533 Reviews of McDonough Hyundai - Service Center

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September 06, 2024

The Service Advisor Kim Riley was AWESOME! ! She got me the service I needed at a great rate. Thank you so much for your help!! Sincerely, Tara J More

by educator1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Riley Service Advisor
Sep 08, 2024 -

McDonough Hyundai responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 05, 2024

Justin Johnson was my Service Dept. Associate who assisted me. He took the time to explain everything, answered all my questions...and was very personable and friendly. I appreciated hi More

by cherylgaita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
Sep 05, 2024 -

McDonough Hyundai responded

Cheryl, Thank you for your very kind review. Justin and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

September 05, 2024

The service department is the greatest. Got to dealer on time and was greeted immediately by service representative. Very satisfied. More

by dwmatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

September 04, 2024

It’s always a pleasure to visit McDonough Hyundai. Everyone is always so courteous. They take care of everything. More

by lucyredddavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McConaha
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chamas “Champ” Plummer, Kim Smith
Sep 05, 2024 -

McDonough Hyundai responded

Lucy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 04, 2024

Great service at McDonagh Hyundai. The staff was professional, explained everything clearly, and finished the work on time.. Highly recommend them. More

by veercv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

September 03, 2024

This dealership is very slow. It’s pointless to make appointments. They’re never on time when you do make an appointment and they’re very unprofessional. More

by Tiericaw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

McDonough Hyundai responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 02, 2024

My service was 100% no issues. I appreciated the txting updates and to include the interaction of the service rep. More

by richmondearl2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly ⭐️⭐️⭐️⭐️⭐️
Sep 03, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

September 01, 2024

Appointment schedule was on time. Service was completed a few minutes before expected. Staff was very courteous and not “pushy.” Will definitely be back for my service needs. More

by HUNTSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

August 29, 2024

Took 4 mons to get car fixed. If not for Logan, rating would be zero. More

by sheppard.4nbethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan in service and Regional mgr. in service
Sep 01, 2024 -

McDonough Hyundai responded

Bethany, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

August 29, 2024

Fast. and good listens to customer concerns and problems with the cars always polite and helpful More

by kennedyted41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

McDonough Hyundai responded

Thank you, Ted, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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