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McDonough Hyundai - Service Center

McDonough, GA

4.4
531 Reviews

531 Reviews of McDonough Hyundai - Service Center

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December 23, 2024

Service dept was a expedient with my oil change and repairs, also Kim was very kind and helpful. More

by Samu4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
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December 21, 2024

My experience was great and will be back next time for my car check up More

by yungj2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Great and friendly customer service and in and out quick. Definitely recommend coming to this dealership. More

by thefrankbrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at McDonough Hyundai to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing McDonough Hyundai!

December 19, 2024

Brought my Santa Fe in for one of the free oil and filter changes. Purchased it here. I had an appointment but had to wait almost four hours. I'm a business owner and it made me feel like they're doing it to More

by karen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, Karen, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

Dec 21, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 17, 2024

Neat and clean waiting areas. Friendly and efficient service from personnel. Nice coffeemaker and variety of great coffee/tea and snacks. More

by Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worsely - rating: ⭐️⭐️⭐️⭐️⭐️
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Dec 17, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

December 15, 2024

Shelly was helpful and kept me informed of price changes and services needed. This made the experience seemless and transparent More

by abbryant28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
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Dec 16, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 20, 2024 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 15, 2024

I have had good experiences at this location from entry to exit. Kim always informs me of what is happening and patient. More

by destineealana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim riley
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Dec 16, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 14, 2024

McDonough Hyundai is one of the most pleasant dealerships I’ve ever been to, customer service is excellent. More

by aflower2love24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
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Dec 15, 2024 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 12, 2024

Good work thank you for helping me with everything . You all are awesome. Bless up More

by randolphwscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

December 12, 2024

I have had my car service twice in 3months and my left driver light was out. The dashboard had a yellow warning light. . Both times the overall multipoint inspection said my lights were good. The most More

by raeand5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not sure who serviced my vehicle
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Dec 14, 2024 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

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