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McDonough Hyundai - Service Center

McDonough, GA

4.4
500 Reviews

500 Reviews of McDonough Hyundai - Service Center

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November 17, 2024

I had a 10:45 appointment scheduled for an alignment. My car was pulled until an hour later. 2 hours later I was told they couldn’t do the work because I needed new tires. It took another 30 minutes to g More

by khalia_jones34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

November 14, 2024

Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. More

by JANINAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

The staff were very professional and friendly. I did not have an appointment so I had a longer wait time but snacks were provided. More

by wendherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

November 13, 2024

Tony was very helpful! The center was very clean with no welcoming energy. I will be back More

by Andreka Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

My service advisor Lanesia was so nice and kind, she was very knowledgeable. Outstanding customer service! More

by lashonesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanesia Norman
Report | Print
Nov 14, 2024 -

McDonough Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at McDonough Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

It’s always a pleasure visiting. Very friendly and professional staff that treat you like family. More

by CAMILLE D
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven - Service Manager
Report | Print
Nov 14, 2024 -

McDonough Hyundai responded

Hi Camille, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

They are great! Very helpful and informative. Pleasant waiting area, clean and well maintained. Wonderful service. More

by Boggsd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

McDonough Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Everyone was very friendly and courteous. I was there a little longer than I expected. More

by nwbarber53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Report | Print
Nov 11, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

November 10, 2024

Could be faster but the staff is friendly, the facility is excellent, great amenities, and the repair discussion was explained well. More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

McDonough Hyundai responded

We are very happy to know we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

November 10, 2024

Dealership went above and beyond for me and my car. Would highly recommend them to anyone! More

by vickbrianna1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
Report | Print
Nov 10, 2024 -

McDonough Hyundai responded

Thank you, Vicki! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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