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McDonough Hyundai

McDonough, GA

4.5
1,203 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,203 reviews

March 09, 2025

The service department caused the issue with my car and then wanted me to pay for it. Despite reporting the concerns multiple times! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael J Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

March 08, 2025

Customer service was fine. Poor quality control for repairs. Infotainment system voice commands not working after simple software update. All functions should be checked before More

by PERKINS_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

McDonough Hyundai responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 346-8956 when you have a chance. Thank you, and we look forward to hearing from you.

March 08, 2025

A lot of hustle from this team! They were short-staffed and moving to make up the difference. Check-in from Jaden with tablet was great. The advisors were trading back and forth wit More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Adams, Justin Johnson
Mar 09, 2025 -

McDonough Hyundai responded

It's great to hear that Jaden and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

March 08, 2025

Customer service mqmade me feelblike the best customer they have ever had. Paid attention to all the details. More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
AVI RAMLINGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 07, 2025

I submitted an online review Michael Austin, customer loyalty manager responded and asked my to contact him. I've called and emailed and he never responded this was in November 2024. More

by Anonymous
Recommend Dealer
No
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 06, 2025

Efficient, prompt, courteous and friendly service. Tony consistently provides excellent customer service. I appreciate the fact that he listens and is very informative. He seems to be very people orie More

by kastokes25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

McDonough Hyundai responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Mar 06, 2025 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 04, 2025

The service was great. Everyone was friendly and helpful. The waiting area was well stocked with snacks and beverages. More

by shirleylmelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

McDonough Hyundai responded

Shirley, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

March 03, 2025

Willis Fisher was excellent. His customer service was outstanding and he was really patient with me. More

by Hutchinson57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

March 02, 2025

They don't wash the car or update the oil change in the car's system and glass. More

by Alex Cardoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Mar 05, 2025 -

McDonough Hyundai responded

Hello Alex, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

March 02, 2025

Fantastic experience with this dealership. Avi listened to what I was saying and didn't try to sell me something I didn't want. He found exactly what I was looking for and made the experience More

by dwsconcepts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
AVI RAMLINGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

McDonough Hyundai responded

We are so glad that Avi had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Michael Austin Owner Loyalty Manager 470-713-7468

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