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McDonough Hyundai

McDonough, GA

4.5
1,198 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,198 reviews

March 14, 2024

I had an excellent experience with sales consultant Cedric Reid. Very professional. Very easy to work with. More

by clifffleming777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Reid
Mar 15, 2024 -

McDonough Hyundai responded

Cliff, Thank you for your very kind review. Cedric and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

March 13, 2024

Roy was awesome and attentive. He handled everything seamlessly. He went above and beyond to make sure my needs were met. More

by jhousey01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kim, Roy Owens, Steve Cloud
Mar 13, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear Roy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 13, 2024

Service and experience were great. There was no pressure from anyone to make a purchase. The vehicle I wanted to look at was ready for a test drive and everything moved along smoothly. More

by morgan_740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
Mar 14, 2024 -

McDonough Hyundai responded

Morgan, Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

March 12, 2024

Thank you very much. Very good service and communication of services needed on my car More

by rubyremedios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 12, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business, Ruby, and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 11, 2024

My experience with Ricardo Calix far exceeds any experience of outstanding customer service that I have ever experienced. Every single individual was extremely gracious to me. Even the other employe More

by quburt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud
Mar 11, 2024 -

McDonough Hyundai responded

Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ricardo and our team, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

March 11, 2024

Compared to several other Hyundai dealers I've been to, McDonough is definitely above average. Staff is friendly, facility is clean and modern, and in stock inventory is plentiful. Pricing is very competit More

by Andy W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
Mar 11, 2024 -

McDonough Hyundai responded

Hi Andy: Thank you so much for choosing McDonough Hyundai! Please let us know if we can be of any more assistance! Michael Austin Owner Loyalty Manager 470-713-7468

March 11, 2024

It took less than 2 hours and possibly less than an hour, but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service! More

by Brooke Gladney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 11, 2024 -

McDonough Hyundai responded

Brooke, Thank you so much for your kind words for Myreon and for leaving us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 10, 2024

Friendly however stained my interior with oil . I immediately called back and asked for my advisor to call me back for resolution however I never received a call More

by mzjazzcee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 11, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

March 10, 2024

It had a very large section of cars on the slot. Our sales person was on time. More

by synetha.gilchrist
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department was someone else
Mar 11, 2024 -

McDonough Hyundai responded

Hi Synetha: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 10, 2024

-3 hour wait time for a less than 15 part change. -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’ More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Mar 14, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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