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McDonough Hyundai

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.5
1,198 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,198 reviews

March 19, 2024

I received presidential service! If you’re in the market for a new car, go see the folks at McDonough Hyundai. More

by aleahrvr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cloud
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Mar 19, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

March 18, 2024

I contacted Javon by phone about a car I saw advertised. I was on my way out of town and expressed that I did not have time to come in. He made a video of the car. Answered the phone every time I called More

by a.jones.3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon Thomas, Steve Cloud
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Mar 19, 2024 -

McDonough Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Javon and our team here at McDonough Hyundai are glad to have you as a customer. Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2024

Luis was friendly, professional and easy to work with. I have always had great experience with service at this dealership. More

by meghan.babineaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

McDonough Hyundai responded

Thanks, Meghan, for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2024

I was checked in on time, everyone was friendly, the wait area was clean with snacks, and my car was serviced in a timely manner. My car was also washed and vacuumed when it was returned. They always provide More

by Rstroman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
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Mar 17, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 15, 2024

Nice, clean location. Friendly service, accurate timing, was able to get in early and leave in time frame given More

by gloriamgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hr Manager , MYREON B SHOCKLEY
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Mar 15, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 15, 2024

the saleperson Kevin went out his way to help find the vehicle that we were looking for and mangement team did a great job well done. More

by theophilus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud, Chamas “Champ” Plummer
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Mar 17, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

March 15, 2024

The young woman that greeted me was thoughtful and very courteous. The Line Manager was great. More

by RMCCABE629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Mar 17, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 15, 2024

Let me start by saying Moises is great, awesome customer service! He needs a raise. Overall experience: Terrible. The other service reps were unprofessional, unreliable, and uncommunicative about the wor More

by B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Howard, MYREON B SHOCKLEY, Chamas “Champ” Plummer
Report | Print
Mar 17, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Mar 17, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (888) 346-8956 so we may identify ways to improve your experience.

March 14, 2024

Service is slow. I waited almost 2 hours for an oil change. The service advisor sent a text stating the I could reach him via text but when I texted about my ETA ther More

by antoniatoni32
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
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Mar 17, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you had this experience with us. If you'd be willing to provide more feedback, please reach out to us at (888) 346-8956 so we can assist you further.

March 14, 2024

Brian Berry was outstanding and I would drive the 3 hours again to buy another vehicle when the time comes. More

by Beauty32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berry
Report | Print
Mar 15, 2024 -

McDonough Hyundai responded

Thanks for your feedback on your recent visit to McDonough Hyundai. It's great to hear that Brian was able to assist you and that you had such a positive experience. Michael Austin Owner Loyalty Manager 470-713-7468

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