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McDonough Hyundai

McDonough, GA

4.5
1,197 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,197 reviews

April 23, 2024

2 hour wait after deal was made to close deal. Was told that the free oil changes were included for free. Found out later that this was an add on package we actually paid for costing us $1,000. More

by JENNIFERSHULL71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craige Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN SCHWARTZ
Apr 23, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jennifer, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Thank you Tony for your great service. I was able to understand the process and you helped me feel comfortable with my decision making definitely would recommend if you need a new vehicle. More

by Melisa Simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Philon
Apr 23, 2024 -

McDonough Hyundai responded

Thank you, Melisa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing McDonough Hyundai; we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Very helpful and she has a lot of knowledge about the cars and all details Very pleasant to work with Great customer service More

by Sherifriad1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Smith
Apr 22, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Kim was very helpful when I went in with my family to purchase a new vehicle. I appreciate all of her help! More

by andrewriad1008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Smith
Apr 22, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business, Andrew, and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Courteous and professional staff. Clean and updated facility. No long wait for service. I'm so glad they opened this dealership/service center close to my house. They have a custome More

by TammieeCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Apr 22, 2024 -

McDonough Hyundai responded

Tammiee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 23, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2024

Very satisfied with service vehicle was ready at the time promised great service kept me informed More

by dolph350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Apr 22, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jayda met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

They are nice and courteous but they are overwhelmed in their service department and need more certified workers! They are always backed up!!! More

by ROGE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

McDonough Hyundai responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 21, 2024

They were empathetic to the fact that we had to address the same issue three times. This time made the fourth time, and I don't question what was done the last three times because the engine went off but i More

by Aimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly n Logan
Apr 22, 2024 -

McDonough Hyundai responded

Aimee, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 23, 2024 -

McDonough Hyundai responded

Hello Aimee, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

McDonough Hyundai was very helpful as I chose my new car. They were very patient with me as I chose, test drove, and decide on my car. They worked with me to get me to a monthly payment that I could afford a More

by jannah05japan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN CARBAJAL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Moore
Apr 22, 2024 -

McDonough Hyundai responded

Jannah, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Michael Austin Owner Loyalty Manager 470-713-7468

April 20, 2024

Kyle was great as a salesman. He was very knowledgeable about the different models and was patient with my decision making. He wanted to make that I would be happy with my purchas More

by jeromewood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

McDonough Hyundai responded

Jerome, We are very happy to hear Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

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