Back

McDonough Hyundai

McDonough, GA

4.5
1,202 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
Contact Dealership

1785 Avalon Pkwy

McDonough, GA

30253

Directions

By Type

Showing 1,202 reviews

October 04, 2024

Went to this dealership this past Saturday, Cedrick was super helpful and helped me get into a brand new car with all the features that’s I love! I also wasn’t sitting in a dealership all day long either s More

by veronicaleonard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick
Oct 05, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 03, 2024

Mr. Christopher Johnson was very helpful with our purchase, thank Hyundai of McDonough and the financial team. More

by alvarezsaul2547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER L. JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

McDonough Hyundai responded

Saul, Thank you for sharing your thoughts on working with Christopher and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

October 02, 2024

I was highly disappointed in my service with Hyundai. After purchasing a new vehicle with you guys, I expected more from you all when I brought my vehicle in to be serviced. Their were poor communicatio More

by Dotti21
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
1.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Oct 05, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 06, 2024 -

McDonough Hyundai responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing, please contact our Manager at (888) 346-8956. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

October 02, 2024

I bought a 2024 Santa Fe from this dealership in April. It has been back at the dealership for TWO months now for an issue that was supposed to take 3 days to fix! I have only heard from the service team o More

by April mckissick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Oct 05, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 06, 2024 -

McDonough Hyundai responded

Hi April, we're extremely disappointed to hear about your negative experience at McDonough Hyundai. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please contact the manager’s office directly at (888) 346-8956 so we can address your concerns and rectify the situation to the best of our abilities.

Oct 07, 2024 -

April mckissick responded

I reached out to the phone number you have provided this morning at 9:40 am and left a voicemail for Michael Austin. I have not received a call back as of 3:00 pm. At this point, if you want to make things right then you should buy the vehicle back. This is a BRAND- NEW vehicle with 5,000 miles, and the dealership has now had it for 66 days with NO communication whatsoever. It is just mind boggling that you can leave a customer in the dark about their vehicle.

October 02, 2024

I felt that it was an easy transaction and experience. Salesperson was excellent. Very nice guy! Chose Willie! More

by Christiesj126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 01, 2024

Craig was absolutely wonderful! Me and my husband had him repeat different specs of vehicles (Santa Fe and palisade) probably 10 times and he was always pleasant in repeating himsel More

by K.CRISP17.KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

McDonough Hyundai responded

It's fantastic to hear that Craig provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 29, 2024

Great job Tony Philon need a raise funny guy good snacks clean area good vibes More

by lateriabailey32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words for Tony and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Oct 02, 2024 -

McDonough Hyundai responded

Hello, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 29, 2024

We clean. The persons were very friendly and helpful. They had everything prepared for me before I came More

by Sk girl in atlanta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tia Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Oct 02, 2024 -

McDonough Hyundai responded

Hello, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 28, 2024

Advertise price matching, but give customers a hard time when using a competitors coupon for comparable service. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Riley
Oct 02, 2024 -

McDonough Hyundai responded

Hello, thanks for reaching out to us. Here at McDonough Hyundai we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would like to discuss your experience in more detail, please give us a call at (888) 346-8956 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

September 27, 2024

Think they could br more helpful and have options for things that become so expensive More

by madamsv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 27, 2024 -

McDonough Hyundai responded

We're sorry to hear that you didn't have a fully satisfying experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

...
34
...