McDonough Hyundai

The staff was very nice but the service was very slow. I had a 2:45pm appointment and my car wasn’t ready until after 6pm I had a 2:45pm appointment and my car wasn’t ready until after 6pm More

The dealership was very clean and offered snack and refreshments to the customers. Top tier. refreshments to the customers. Top tier. More

Dishonest, sneaky, liars. I have made it clear to my friends and family to NOT come here. I have made it clear to my friends and family to NOT come here. More

Everybody here friendly kind and very much so helpful! They treat you like family and you get free snacks. Cedrick with a K was a big help in buying my new car and went above and beyond to make sure I was They treat you like family and you get free snacks. Cedrick with a K was a big help in buying my new car and went above and beyond to make sure I was comfortable and very informative! Thank you Cedrick. Tony thank you as well! You kept me on my toes when i got discouraged and told me to go for it! More

Worst customer service I’ve ever had when dealing with Hyundai dealers. I made an appointment to install a seat harness on Mon October 7th 9:00. My car was parked on Monday and wasn’t touched again until Hyundai dealers. I made an appointment to install a seat harness on Mon October 7th 9:00. My car was parked on Monday and wasn’t touched again until Fri the 11th. That’s 5 days without a vehicle, and I don’t have a 2nd car. They call me Sat and I was told they had the wrong part. Would have to order the driver side seat. So it’s 6 days and they do nothing. I called my service adviser Kimberly twice on Thursday and Friday. She never called me back or texted me with a vehicle status as I requested. Since I got no response from Kimberly by Friday, I called and asked for the service manager, also on Friday. Receptionist checked with Steve the new service manager, and was told that he’s busy with another client, and he’ll Bacall me back. Never heard from him either. Their next communication with me was Sat morning. The assistant to Kimberly called me , only to tell me my car was not ready because they got the wrong parts. So to make matters worse they kept my car for 6 days, and did Nothing. Why do I have to bring my vehicle in 5 days before they even touch it. This is like my 3rd time experiencing the same scheduling issue. Bring it in and we’ll just have it sit for days. Total disregard for their customer. And on top of that was told they don’t have loaner cars. I have owned at least 4 Hyundai’s and never have I experienced such horrible customer service. My next vehicle will not be a Hyundai. More

I recently moved to GA and was looking for a new dealership. McDonough was the 2nd one that I tried. I think I've found the dealership that I'm going to stick with. The facilities are very clean, th dealership. McDonough was the 2nd one that I tried. I think I've found the dealership that I'm going to stick with. The facilities are very clean, the coffee and snacks are always available & what I like most is that you can look into the service area and actually see your car being worked. I'm very protective of my baby and this was a big plus for me. I've only dealt with Jake but everyone seems very nice. Jake has been very helpful, even when a mistake was made, he totally owned up to it and went far and beyond to make amends. The accountability factor wins people over, it certainly did with me. More

Everyone at McDonough Hyundai was very pleasant and helpful in the purchase of my new Tucson! helpful in the purchase of my new Tucson! More

This was our second time experience with Hyundai McDonough and everything were smooth, Kyle was a very good person with us, thank for his time and patience, we are very pleased with our car and expe McDonough and everything were smooth, Kyle was a very good person with us, thank for his time and patience, we are very pleased with our car and experience, thank you very much! And i am waiting for the pictures! More

This was my very first new car and I’m in heaven I want to thank Andre your the best to thank Andre your the best More

Shelly was very helpful with me and getting my oil change and also setting up my next transmission flush she had a good attitude and was very informative and also setting up my next transmission flush she had a good attitude and was very informative More