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McDonough Hyundai

McDonough, GA

4.5
1,197 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,197 reviews

October 26, 2024

They lied to and disrespected me. To make a deal they said I could get the nine factory rims and tires off if I bring the original back. I advise one was damage and the finance guy sa More

by Disrepected after buying
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Knight
Oct 30, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

October 25, 2024

Kim was very helpful and did a great job. She made my visit very pleasent. More

by overtown
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 27, 2024 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 24, 2024

Excellent dealership to work with I was searching for cars online the salesman Roy called me. We discussed what I would like and what I was looking for he came back and told me to look at this vehicle. D More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Owens
Oct 24, 2024 -

McDonough Hyundai responded

Donald, Thank you! Roy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

October 24, 2024

Our sales person, Willie Fisher, was very professional, knowledgeable and friendly. He did everything he could to make our purchase easy and in a timely manner. I would highly recommend him to anyone wishi More

by roberts1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

McDonough Hyundai responded

Robert, Thank you for your very kind review. Willie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

October 24, 2024

Horrible, liars, selling junk used cars! Sold a 18 Tucson 4 months 700 miles motor gone!! They’re doing nothing!!!! Steer clear of this place!!! More

by felicias888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamaal Autry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER L. JOHNSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 29, 2024 -

felicias888 responded

I have called and sent you numerous emails with no response! This dealership has had this car since oct 8 it’s confirmed the motor needs to be replaced! Still no call back from you! I need a car sir! That’s why we bout a car from you to drive, here I am stuck with no vehicle the least you could do is give me a loaner! I still have to work so I can make payments on the hunk of junk yall sold us! I’ve spent 800.00 on a rental for 2 weeks I’m broke I cannot afford another 2 week rental! Please call me 678-603-7877 or 478-508-9788

October 24, 2024

Shelley was excellent. She took time to explain the maintenance covered by my Leasing agreement. Not only was she professional. She was courteous and completely knowledg More

by mannon.don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Oct 24, 2024 -

McDonough Hyundai responded

Don, Thank you for taking the time to share your thoughts on working with Shelley and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

October 24, 2024

I would’ve gave them 5 stars but the wait time was way too long. I was told it will be 45 mins and it took 4 hours. More

by neisha2012brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 24, 2024

An appointment is a scheduled time to have service performed not to arrive and wait an hour for service to start. More

by Ba4hire
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 26, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

October 23, 2024

Service was fast, on time and the people we dealt with were extremely friendly and on point More

by tramaineleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

October 23, 2024

Jake always provides first class customer service. If I ever have an issue he handles it right away. More

by christopherljohns319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 24, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, Christopher, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

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