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McDonough Hyundai

McDonough, GA

4.5
1,197 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,197 reviews

November 02, 2024

I like that the store is new, a nice lounge area and very spacious. The location is also convenient. More

by missy958
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

McDonough Hyundai responded

Missy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Austin Owner Loyalty Manager 470-713-7468

November 02, 2024

Mr. Berry was very informative and helpful. I will surely recommend him as well as the dealership. More

by larryvalissa
Recommend Dealer
Yes
Employees Worked With
Brian Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

McDonough Hyundai responded

Larry, Thanks for sharing about your experience with McDonough Hyundai. Brian and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

November 02, 2024

Christopher was great and he made sure all my questions were answered We are very happy with our purchase More

by christopherljohns319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER L. JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

McDonough Hyundai responded

Christopher, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

November 02, 2024

This is my second purchase with Javon, and he continues to show great customer service. The process was quick and efficient. More

by njulien1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kim, Javon Thomas
Nov 04, 2024 -

McDonough Hyundai responded

Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Javon, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

October 30, 2024

The experience was very disappointing. The advisor was not personable and was not interested in me as a customer. Never addressed me about the status of my car not until I questioned him More

by majbee1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Justin -Myles
Nov 02, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Nov 02, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

October 30, 2024

I had a horrible time getting in touch with the Service advisor. I left messages and bever got a return call. The car was there for almost 3 weeks and it took 10 days before I could get a loaner. Horrible More

by hburkat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Nov 02, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

October 29, 2024

Simply put… you are a Shady Crooked Dealership That has Crooked Employees Defrauding and Stealing From Customers. You were given the opportunity to fix the items you broke along with the original issue c More

by jeremysre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

McDonough Hyundai responded

Hello, thanks for reaching out to us. Here at McDonough Hyundai we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

October 28, 2024

Taylor was very helpful and did a great job. She worked with me via email before I ever came into the dealer and made everything pretty easy and straight forward. More

by markhjarvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Knight
Oct 28, 2024 -

McDonough Hyundai responded

Thank you, Mark! Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

October 27, 2024

Great dealership and great customer service. Great team work , great experience. I would definitely recommend. More

by danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

McDonough Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Danielle, please do not hesitate to let us know. We are always happy to help! Michael Austin Owner Loyalty Manager 470-713-7468

October 27, 2024

They don't answer the phone they lie they put you off on other people that put you on hold for twenty minutes. More

by jckevin259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael J Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
1.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McConaha
Oct 30, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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