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McDonough Hyundai

McDonough, GA

4.6
1,017 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,017 reviews

December 03, 2024

Had a horrible experience at the dealership. Everyone was rude except Titus (Salesperson). Would not recommend. More

by saisiddarth728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamaal Autry
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Everyone was very courteous and explained things thoroughly. Working with Shelley Worster was a great experience. I look forward to future visits at the dealership. More

by sharon800001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Dec 02, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Sharon, and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

December 01, 2024

Very poor service. Lacks communication with customers and did not fix my car although they charged me. Will not be taking my car here ever again. More

by Jkeener99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

McDonough Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Dec 03, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

December 01, 2024

Poor customer service. The Lead or Supervisor does not know how to handle customers care. More

by kensalako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
December 01, 2024

All employees were very friendly. My oil change was done in a timely manner. It was easy to book an appointment. More

by Gerilkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

December 01, 2024

Employees are polite and attentive to needs of customer. Didn’t have an appt but was helped and solution given in about an hours time. They also washed my car even though I didn’t ask or have service that d More

by gustpks
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Dec 01, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

December 01, 2024

Everything was very pleasant and nice. Mr. Berry was very supportive. It was pleasant working with him More

by DERIKA_NOBLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Derika, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

December 01, 2024

My buying experience was pleasant. The dealership had the vehicle I wanted. They worked the deal out and I'm loving my new Hyundai! More

by BRIANT196
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

McDonough Hyundai responded

Thanks for your feedback on your recent visit to McDonough Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Michael Austin Owner Loyalty Manager 470-713-7468

November 30, 2024

Great service. Timely, friendly, clean building, and great communication about services being done on the car. More

by paulanellessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

McDonough Hyundai responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 29, 2024

I felt welcomed and attended to. My car repair was completed in half the time estimated. More

by hunt15541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We're looking forward to your next visit with us!

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