McDonald Volvo Cars - Service Center

My experience with McDonald Volvo. I am extremely pleased with McDonald Volvo!!! Service is timely, helpful, polite. It is a pleasure doing business with them. I will continue using I am extremely pleased with McDonald Volvo!!! Service is timely, helpful, polite. It is a pleasure doing business with them. I will continue using this agency. More

Awesome Matthew was very helpful and kind. They worked quickly and had me out of there as soon as possible. There was no pressure involved. Thank you. Matthew was very helpful and kind. They worked quickly and had me out of there as soon as possible. There was no pressure involved. Thank you. More

I don't trust them I had a noise in my engine, had them look at it, they said that 2 belts and tensioners needed replaced, $800. I had them do it and asked for the I had a noise in my engine, had them look at it, they said that 2 belts and tensioners needed replaced, $800. I had them do it and asked for the old parts back. I examined the used parts and in my opinion they did not need to be replaced. Fast forward 11 1/2 months. My car quit. One of the belts that they replaced shredded and got sucked into the timing belt and made the timing belt slip. I asked them if it was covered under their warranty. They said it was if it was a belt failure. They had it for two days and then said that something must have hit the pulley and belt through the plastic shield that covered it and caused the belt to shred and that I needed to file an insurance claim. They said that the engine was locked up and valves were bent and the pistons hit the valves. I filed the insurance claim and the adjuster took their word for what must have happened and approved the claim for $13000. for new engine which was worth more than the car so they totaled it. I went to get my personal belongings out of the car and examined it. They had not pulled the cylinder head off to look at the valves and pistons. The engine was not locked up because the starter would turn it over. I could see marks on the plastic shield where the shredding belt had whipped against it, but I did not see any marks where the shield was forced into the spinning pulley not did I see any damage to the pulley. When I was driving it at the time it quit I did not hear anything hit the underneath. In my opinion something hitting the pulley and belt was the only thing that they could come up with to avoid having to honor their parts and repair warranty. This would indicate a severe lack of integrity at the least and could constitute fraud at the worst. Go ahead and buy a new car from them if you think it is a good deal, buy if you don't know anything about mechanical matters avoid them and try to find a repair shop with integrity. More

My new office space Brought my car in to this dealer for new tires. It is immaculate and considerately set up for their customers to relax and watch TV, grab some coffee Brought my car in to this dealer for new tires. It is immaculate and considerately set up for their customers to relax and watch TV, grab some coffee or, in my case, get work done. I must say that I got more work done while waiting for my tires at the desk space they provided than I had in a week. Quiet. Convenient. I actually stayed a little while after my car was ready to finish up a report. Service Consultant, Dwight Davis was exceptional. He explained everything and went the extra mile to help resolve a seat belt issue I was having. Thanks McDonald Volvo for making my car safe and my work life more productive! More

collision center was great ! Car was taken into the Collision Center, and repaired. A beautiful Job! was prompt and kept me tuned into the status of the repairs by e-mail Car was taken into the Collision Center, and repaired. A beautiful Job! was prompt and kept me tuned into the status of the repairs by e-mail More

The McDonald automotive experience There is no other dealership in Colorado that will do what McDonald automotive does to give you the best car buying experience of your life! There is no other dealership in Colorado that will do what McDonald automotive does to give you the best car buying experience of your life! More

Great Service I experienced great service and received good communication throughout the process. The work was completed on time and as promised. I would definitely I experienced great service and received good communication throughout the process. The work was completed on time and as promised. I would definitely recommend McDonald Volvo. More

satisified customer appreciate the convenience of bringing vehicle to store for drop off, it's convenient except when several people show up at your appointed time. ackno appreciate the convenience of bringing vehicle to store for drop off, it's convenient except when several people show up at your appointed time. acknowledge advise of advisor during initial overall review of vehicle operating condition beyond what was initially listed as reason for servicing. it's important to know that all systems are operating at optimal and safe conditions More

Was a great experience and will be back! Was given the time frame that was needed. Great communication of items recommended and they did exactly what was expected. I love the text ability. Us Was given the time frame that was needed. Great communication of items recommended and they did exactly what was expected. I love the text ability. User friendly and easy when you can't talk! More

Seamless- one of my best experiences. Beautiful! The new new dealership is beautiful and welcoming, but more importantly the service staff were very friendly and caring. Ryan followed through to mak The new new dealership is beautiful and welcoming, but more importantly the service staff were very friendly and caring. Ryan followed through to make sure we received the continued service coverage through 60k miles. We have every confidence that a great experience will continue. More