McDonald Volvo Cars

Soooo AWESOME! Aucencio and Robert were a fantastic team, and they made the entire experience a real joy. I would highly recommend the team, and I look forward to r Aucencio and Robert were a fantastic team, and they made the entire experience a real joy. I would highly recommend the team, and I look forward to returning in the near future! More

Great experience! As many women know, buying a car can be a horrible experience. This was not! Aucencio Martinez was super knowledgeable about the different features As many women know, buying a car can be a horrible experience. This was not! Aucencio Martinez was super knowledgeable about the different features and packages available, and he was a delight to work with. There was no pressure, and everyone was friendly and willing to work with me to get the vehicle I wanted. I have had great experience with McDonald Volvo's service department in the past, and I am happy to report that their sales department is equally outstanding. I drove off in my 4th Volvo a happy customer. More

FIVE STARS A truly wonder full experience. From Sam who answered all my questions about vehicle to David in the finance department. They made buying a Volvo fu A truly wonder full experience. From Sam who answered all my questions about vehicle to David in the finance department. They made buying a Volvo fun! More

Wonderful experience–pleasantly surprised! We were very impressed with the service we received at McDonald Volvo, especially from Aucencio. He was so friendly, pleasant, and easy to work with. We were very impressed with the service we received at McDonald Volvo, especially from Aucencio. He was so friendly, pleasant, and easy to work with. It was quite refreshing. We also really enjoyed working with David. We've purchased Land Rovers, Saabs, Nissans, Volkswagens, Fords, and Jeeps and by far this was the best car buying experience we've ever had! More

Long Distance Impression Sam, was the guy. Hard to find the car wanted in the US, saw one on Carguru and called for info. Sam at McDonald’s was all over it, no push, just list Sam, was the guy. Hard to find the car wanted in the US, saw one on Carguru and called for info. Sam at McDonald’s was all over it, no push, just listened, provided info, and made it go smoothly. I’d never bought a car over the phone, 2000 miles away, this was an impressive experience from start to finish. Love the car. More

Good experience Grady was very nice and responsive and never made you feel pressured to buy. The overall experience was good and the dealership stands by what they sa Grady was very nice and responsive and never made you feel pressured to buy. The overall experience was good and the dealership stands by what they say. More

Used Car Purchase I just purchased my second used XC60 from McDonald Volvo this May. My two previous cars (the Volvo and a Volkswagen) were both serviced at the dealer I just purchased my second used XC60 from McDonald Volvo this May. My two previous cars (the Volvo and a Volkswagen) were both serviced at the dealership exclusively. I have to say after my experience this time I'm very disappointed and don't plan to return for sales or maintenance. I absolutely love my XC60, which is why I was excited to find exactly the one I was looking for on their website. I was given the complete run around while the car was being cleaned and serviced since it was purchased at auction. It took over two weeks, with multiple phone calls from me inquiring on the car's status, to even get possession of the car. I was also promised that certain accessories would be included, and when I took delivery they were not. I sold my old XC60 to my mom and had it in for maintenance while I was waiting for my new XC60to be ready. Low and behold, their service apparently did not include testing the battery (even though it was over $1k in service charges), and the battery died on her shortly after picking the car up from McDonald Service. I loved my new car so much, I didn't write a negative review until today. This morning when I got in my car, just 2 1/2 months after I purchased it, my battery died. Guess it wasn't in their policy to test that. I was able to get the car jumped and drove it to Rickenbaugh Volvo for service. They got me right in and made sure I got transportation to work. I just spoke with them on the phone and they told me the car needs new rear brake pads and rotors. Luckily it's still under warranty or I would be back at McDonald having them fix it for free. I can't possibly imagine what McDonald Volvo was doing with the car for two weeks if they weren't even checking basic safety and maintenance functions. They've lost a customer who was loyal to them since 2006. I can't imagine what's changed, but I sincerely hope others have a different experience. More

Kind, attentive staff Everyone I came into contact with was very personable, kind, and attentive through each stage of the car buying process. I never felt rushed or hurrie Everyone I came into contact with was very personable, kind, and attentive through each stage of the car buying process. I never felt rushed or hurried along and this type of service was memorable. More

Great Experience We had been looking for a new car for about 6 months. Decided to stop in and look at the new Volvo XC40. All sales reps were busy so the Manager, Ro We had been looking for a new car for about 6 months. Decided to stop in and look at the new Volvo XC40. All sales reps were busy so the Manager, Rob took over. Very friendly, knowledgeable and just a great guy. When our salesperson, Sam, became available he was absolutely wonderful as well. They let us drive the SUV right off the showroom floor! The XC40 sold itself but Sam’s knowledge was what sealed the deal. Highly recommend McDonald Volvo!!! More