McDonald Volvo Cars

McDonald Volvo Rocks!!! I have been the proud owner of a Volvo C30 since 2013, and McDonald Volvo has been with me every step of the way, ensuring that my car is running smoo I have been the proud owner of a Volvo C30 since 2013, and McDonald Volvo has been with me every step of the way, ensuring that my car is running smoothly. I will not hesitate to recommend the Service Department staff to anyone looking for quality workmanship. More

Exceptional Customer Service - Customer Focused Without fail - I am always pleased with the service, explanation of work to be performed and pricing! Receptionist "Shawn" greeted me by name and got Without fail - I am always pleased with the service, explanation of work to be performed and pricing! Receptionist "Shawn" greeted me by name and got my work order quickly attended to. More

Ryan Stapleton Ryan always does an outstanding job as my service advisor. He goes the extra mile to take care my Volvo and of me. I appreciate that he is so knowle Ryan always does an outstanding job as my service advisor. He goes the extra mile to take care my Volvo and of me. I appreciate that he is so knowledgeable and takes the time to do such a wonderful job. Please give him a raise. Eleanor DeVinny More

V70 timing belt Wyatt took wonderful care of the fletcher Volvo, replacing the timing belt and right front motor mount. My only concern over the years is the continu Wyatt took wonderful care of the fletcher Volvo, replacing the timing belt and right front motor mount. My only concern over the years is the continued upward price for parts, It is sometimes painful. More

My experience with McDonald Volvo. I am extremely pleased with McDonald Volvo!!! Service is timely, helpful, polite. It is a pleasure doing business with them. I will continue using I am extremely pleased with McDonald Volvo!!! Service is timely, helpful, polite. It is a pleasure doing business with them. I will continue using this agency. More

purchase good experience..reasonably painless. I thought everything went as well as can be expected. Very patient with explaining and showing how things worked good experience..reasonably painless. I thought everything went as well as can be expected. Very patient with explaining and showing how things worked despite my obvious lack of tech savy. More

Perfect and Painless The folks at McDonald Volvo really made my new car purchase simple. I was also educated on how to improve my credit through the purchase process. A The folks at McDonald Volvo really made my new car purchase simple. I was also educated on how to improve my credit through the purchase process. A simple and strait forward approach to my buying experience. I would recommend them to anybody. More

McDonald Mazda Impressions The process was direct and informative with the friendly sales personnel providing a detailed explanation of the CX-5 models and the packages availabl The process was direct and informative with the friendly sales personnel providing a detailed explanation of the CX-5 models and the packages available. The whole process of selecting a vehicle and settling on the purchase price was amicable and we purchased the car. We would definitely consider Mazda for our next purchase More

Awesome Matthew was very helpful and kind. They worked quickly and had me out of there as soon as possible. There was no pressure involved. Thank you. Matthew was very helpful and kind. They worked quickly and had me out of there as soon as possible. There was no pressure involved. Thank you. More

I don't trust them I had a noise in my engine, had them look at it, they said that 2 belts and tensioners needed replaced, $800. I had them do it and asked for the I had a noise in my engine, had them look at it, they said that 2 belts and tensioners needed replaced, $800. I had them do it and asked for the old parts back. I examined the used parts and in my opinion they did not need to be replaced. Fast forward 11 1/2 months. My car quit. One of the belts that they replaced shredded and got sucked into the timing belt and made the timing belt slip. I asked them if it was covered under their warranty. They said it was if it was a belt failure. They had it for two days and then said that something must have hit the pulley and belt through the plastic shield that covered it and caused the belt to shred and that I needed to file an insurance claim. They said that the engine was locked up and valves were bent and the pistons hit the valves. I filed the insurance claim and the adjuster took their word for what must have happened and approved the claim for $13000. for new engine which was worth more than the car so they totaled it. I went to get my personal belongings out of the car and examined it. They had not pulled the cylinder head off to look at the valves and pistons. The engine was not locked up because the starter would turn it over. I could see marks on the plastic shield where the shredding belt had whipped against it, but I did not see any marks where the shield was forced into the spinning pulley not did I see any damage to the pulley. When I was driving it at the time it quit I did not hear anything hit the underneath. In my opinion something hitting the pulley and belt was the only thing that they could come up with to avoid having to honor their parts and repair warranty. This would indicate a severe lack of integrity at the least and could constitute fraud at the worst. Go ahead and buy a new car from them if you think it is a good deal, buy if you don't know anything about mechanical matters avoid them and try to find a repair shop with integrity. More