McDonald Volvo Cars

Excellent Service Jeff was very thorough and professional. He took time to walk us through the systems and called to follow up. Very pleased with the purchase experie Jeff was very thorough and professional. He took time to walk us through the systems and called to follow up. Very pleased with the purchase experience. More

Bought a new car and love it I dreaded buying a new car but I have to say this is one of the more pleasant experiences. Mark was great to work with entire transaction very easy. L I dreaded buying a new car but I have to say this is one of the more pleasant experiences. Mark was great to work with entire transaction very easy. Love my new XC 60 and we were able to come to terms that worked for me. Mark has already followed up with me after the sale and was very thorough in walking me through all of the features this car offers. I would definitely recommend Mark and MCDonald Volvo. I had my last volvo for over nine years and found the service department to be one of the better ones I have dealt with.' More

Great customer service with excellent work on my car! Just a general check-up and some minor repairs. Matthew did an excellent job. Rachel was involved as well. Excellent work! I will be back for serv Just a general check-up and some minor repairs. Matthew did an excellent job. Rachel was involved as well. Excellent work! I will be back for service needs in the future More

Sensus Software Update A timely update/improvement to the system .. My sales rep always has a knack for knowing when I'm around, thanks Bob Sealey for the genuine care .. Ma A timely update/improvement to the system .. My sales rep always has a knack for knowing when I'm around, thanks Bob Sealey for the genuine care .. Matt was great, considerate, thorough and down to earth relational More

Service for broken 12 volt outlets & DVD player The loaner car is key to my use of this dealership. Additionally, the service staff seem very knowledgeable about Volvo vehicles, typical issues/pro The loaner car is key to my use of this dealership. Additionally, the service staff seem very knowledgeable about Volvo vehicles, typical issues/problems and how to fix them. More

60000 mile service Worked to get me an appointment both quickly and a time that worked with my schedule. Kept me appraised of how the service was going. They did not was Worked to get me an appointment both quickly and a time that worked with my schedule. Kept me appraised of how the service was going. They did not wash my vehicle which I expected so that did bother me as I live 2.5 hours away so I could not just drop back by at a later time. More

Great Experience Mark Hartzell was my sales representative. He did a great job at keeping me inform of the delivering date of car. Once car was at dealership Mark ar Mark Hartzell was my sales representative. He did a great job at keeping me inform of the delivering date of car. Once car was at dealership Mark arranged for me to come in and finish paper work. Mark did a great job at going through the car very thoroughly. He made sure all my questions were answered before I left. He look care to make sure my snow tires were ordered and installed on the car and the original tires that came with the car were stored away. There were a few items missing on the car that Mark had to order. I enjoy driving the car and all its features. I made the right decision. Overall it was a great experience. More

Stepped up when there was a glitch Mark Hartzell and his GM Will were professional and easy to work with. My XC90 was due to arrive in late November, so I sold my older car around the t Mark Hartzell and his GM Will were professional and easy to work with. My XC90 was due to arrive in late November, so I sold my older car around the time that the vehicle was due to arrive. There was a delay in the XC90 build, so I was without a vehicle. Mark and Will gave me one of their cars to use until my XC90 arrived in late January! That is stepping up to make your client happy! Thanks gentlemen! More

Right on Time! My appointment was for 11AM but I arrived at 10:15AM since it was quite a drive and wasn't sure of traffic conditions. Matthew said "no problem", sta My appointment was for 11AM but I arrived at 10:15AM since it was quite a drive and wasn't sure of traffic conditions. Matthew said "no problem", started the paper work and by 11:15AM I was on my way back to Castle Rock. Hardly had time for a second cup of coffee in the lounge! More

Great experience Issue was resolved as part of a warranty claim. No questions asked and a loan vehicle was given to us. Great job! We will recommend dealer to everyone Issue was resolved as part of a warranty claim. No questions asked and a loan vehicle was given to us. Great job! We will recommend dealer to everyone! More