McDonald Volvo Cars
Littleton, CO
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Coming through for the customer We had been searching for a jeep trailhawk for about a month, we had visited a couple of other dealers, and either got a bad feeling, or they didn't h We had been searching for a jeep trailhawk for about a month, we had visited a couple of other dealers, and either got a bad feeling, or they didn't have the vehicle when we arrived (but were more than willing to show us others). I had found a jeep that we were interested in on edmunds.com and submitted some questions about it that night it was relatively late, but Aucencio called right away and answered all our questions. I then told him what we felt comfortable spending on it and he said that it was not possible. The next morning I had received a call from Aucencio's manager saying that Aucencio had spoken with him about it and they decided that they could do that for us. I then emailed Aucencio and asked for them to put together all the numbers for me before we got down there and emailed them to me so I didn't have any surprises and he did right away with no balking. We set up our time and on our way down to the dealership we were concerned that it was going to be another lousy experience but it was just the opposite Mcdonald dealerships have got to be the most beautiful dealerships I have ever been in! Aucencio greeted us right away and gave us his undivided attention the whole time. He already had the vehicle upfront and detailed for our test drive. After our test drive, we went to his office, and we thought this is where things are going to get crazy, or they were going to try to go back on the price. Nope, not at all, we had our financing already lined up, so we gave him the info he gave it to the manager, and within 10 min we were sitting down signing all the paperwork. The most important thing to me is the number Aucencio emailed me earlier was to the dollar of what our out the door price was. If you take-away anything from this review it is that Aucencio will go to bat for you he will give you his undivided attention the whole time you are at the dealership he will always answer your question, and if he doesn't have an answer he will get it but most of all he is true to his word which I feel is lacking in his line of work! I plan on working with Aucencio again on our next car purchase. More
Went above and beyond expectations! Lawerence was extremely helpful and kind when I contacted Mcdonald Volvo about a Subaru that had recently been traded in. He made me feel completely c Lawerence was extremely helpful and kind when I contacted Mcdonald Volvo about a Subaru that had recently been traded in. He made me feel completely comfortable when asking for information about the car and placing a deposit until I could make it down to Denver. I could not give a higher recommendation to Lawerence and Mcdonald Volvo for going up and above my expectations of what it would be like to buy a car from a dealership! More
Easy new car buying experience! Our experience buying a new car with Frank was excellent. He was very friendly, cheerful, knowledgable and patient. He worked hard to be sure that w Our experience buying a new car with Frank was excellent. He was very friendly, cheerful, knowledgable and patient. He worked hard to be sure that we had all our questions answered and followed up to ensure that all our needs were met. He was a pleasure to deal with. More
Good experience! Bought a used Infiniti at McDonalds recently. Chad Socha was our salesman and he was excellent to work with. We are very happy with our purchase and w Bought a used Infiniti at McDonalds recently. Chad Socha was our salesman and he was excellent to work with. We are very happy with our purchase and would recommend Chad. More
Professional & fun Joe Cimino was professional, fun & knowledgeable. There was no pressure to purchase. He was genuine in his concern that we were trated well & got th Joe Cimino was professional, fun & knowledgeable. There was no pressure to purchase. He was genuine in his concern that we were trated well & got the vehicle we wanted. It as a postive experience. More
Took the time to find the right model for us. Dylan took the time to test drive 3 different models with us over 4 hours. He worked diligently to get us the model and features we wanted and fit our Dylan took the time to test drive 3 different models with us over 4 hours. He worked diligently to get us the model and features we wanted and fit our budget. More
A Cheerful Operation Often when you enter car dealerships you can feel the atmosphere of pressure - pressure to be first, pressure to hustle harder, pressure to be selling Often when you enter car dealerships you can feel the atmosphere of pressure - pressure to be first, pressure to hustle harder, pressure to be selling, selling, selling. We did not feel this pressure at McDonald Volvo. I'm sure that everyone there wants to achieve, but that doesn't translate into sweaty, overlong handshakes. The staff are pleasant, ready to offer assistance but not too intrusive, and overall people seem pretty happy to be working there. I would like to draw attention in particular to Dylan Byerly and Mirza Tvrtkovic who were patient with goofy old people like us and worked to achieve a balanced price between the seller and the customer. You should give the dealership a try, and ask for them by name. They were fun. More
Joe Cimeno is knowledgeable, helpful and AMAZING! Joe helped me buy my Volvo S60. He was beyond helpful, patient, kind and was committed to making sure I bought a car that met all my needs. He staye Joe helped me buy my Volvo S60. He was beyond helpful, patient, kind and was committed to making sure I bought a car that met all my needs. He stayed at the dealership after hours to meet me and my fiancé and he made the car buying experience so enjoyable. I will only buy my cars from Joe! More
Joe Cimino is truly the reason I purchased my vehicle from McDonald Volvo. He was so attentive and genuine in the whole process. Dealership is very attentive t is truly the reason I purchased my vehicle from McDonald Volvo. He was so attentive and genuine in the whole process. Dealership is very attentive to some of the needs of my new vehicle (replaced pieces/parts that "were not right." As well as continuing to address my concerns (rattling) quickly (loaning me a vehicle while my car is in the shop). More
Great experience with Larry ! Very knowledgeable and helpfu! Awesome dearship! Good selection of cars new and used ! I Recommend to ask for Larry Lueck! He was always right there to answer any questions we had, Awesome dearship! Good selection of cars new and used ! I Recommend to ask for Larry Lueck! He was always right there to answer any questions we had, was extremely honest and super friendly! No run around ! More