
McDonald Volvo Cars
Littleton, CO
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Failure to deliver I leased Volvo S60 T6 in 2011. At end of the lease I purchased the car. After McDonald inspection, car was considered in good shape at approximately 7 I leased Volvo S60 T6 in 2011. At end of the lease I purchased the car. After McDonald inspection, car was considered in good shape at approximately 78k miles. As part of the negotiated sale and considering the excellent condition of the car, purchase included an extended warranty; extended from normal 100k to new limit of 125k. McDonald decided to warranty this car in-house. I asked for a copy of the extended 125k limit and Bob Sealey agreed to email this document. After numerous attempts to get a copy of agreement, it was determined Bob emailed to wrong email address in June 2015. When I needed repairs beyond 100k, I was denied and billed. I again asked for a copy of 125k agreement and was denied. I asked Bob to search his email sent files. After many weeks he responded with "I can't find the email" with the extended warranty agreement. I have been charged over $1,000 during this period and still have some front-end repairs needed, which should have been covered. More
David Shoeman- YOU ROCK! I am a first time car buyer and was extremely skeptical going into this process alone. After speaking with David and talking about a Subaru I had seen I am a first time car buyer and was extremely skeptical going into this process alone. After speaking with David and talking about a Subaru I had seen online, he made the deal easy, extremely fast, and even brought the car to my apartment to test drive. I could not have asked for a better experience, he went above and beyond my expectations of a car salesman. Not only did he get me a great deal, he was extremely nice and fun to work with, 10/10 recommend! More

Very positive experience. We did serious research and decided that the Volvo XC 60 was the one for us. Our closest dealer is an hour away but they didn’t have just what we want We did serious research and decided that the Volvo XC 60 was the one for us. Our closest dealer is an hour away but they didn’t have just what we wanted so we began calling all over the West. McDonald Volvo had the best selection and the best service—meaning they returned calls promptly, they did comparison research for us, they helped in some challenging situations due to the distance involved. We were very impressed with the quality of the product and certainly the service. THANKS. More
Great test drive! Dave was extremely knowledgeable and helpful. He kept in touch through the process but was never pushy or overbearing. I strongly recommend going to s Dave was extremely knowledgeable and helpful. He kept in touch through the process but was never pushy or overbearing. I strongly recommend going to see Dave if you’re in the market for a Volvo or just want to learn more about them. More
Easy and Efficient After I submitted an email request online, Frank followed up immediately via email and phone. He was not a typical pushy salesman, just very informati After I submitted an email request online, Frank followed up immediately via email and phone. He was not a typical pushy salesman, just very informative and available to talk. He followed up exactly as he said he would, and even reminded me about the appointment we had set. When we were late, he was ready and waiting, and had everything set up just as he said he would. Test drive was great and easy, still no pushing. We decided to pull the trigger on a very busy day in their office, and said it would be a bit of a wait to get into the finance office, but if we came back in an hour he’d have everything ready and we’d be out in fifteen minutes (it was not a financed deal). We came back an hour later, everything was ready, and we were driving away with our new car in fifteen minutes. More
Mike Connell I have just bought my second Volvo from this dealership and have a 5 year successful track record and am looking forward to the next ten years here. I have just bought my second Volvo from this dealership and have a 5 year successful track record and am looking forward to the next ten years here. More
Buying Used car Excellent customer service and very smart and well read employees. Chad was not too pushy and very nice about everything. They answered a of my questi Excellent customer service and very smart and well read employees. Chad was not too pushy and very nice about everything. They answered a of my questions and we're very upfront about the car. I didn't feel too pressured to do something, but also knew how to present the car in a manageable way for someone who pretty much knew what they wanted in a car. More
Excellent Service Purchased a XC90 2018 loaner car a month ago. Check engine light appeared. Called dealership and brought car in later that morning. Left message for Purchased a XC90 2018 loaner car a month ago. Check engine light appeared. Called dealership and brought car in later that morning. Left message for Tim, Service Manager, introducing myself and explained I was on my way to dealership with new car. Arrived and car was taken back immediately and was being looked at. Tim found me and explained what he thought the problem was. Test revealed a gas valve leak. Car was being fixed. Tim over heard me asking my husband on your way home can you put air in the tires of our car for me. Tim offered to put air in our tires and took our other car back to service area. He noticed I had a bulb out and fixed that as well for me. Brought car back and my husband left. Our new car was fixed before noon and I was on my way. They even washed my car for me. More

Great Service with Joe Cimino Joe is a fantastic salesman! He is more like a friend helping his friend find the right car. Everything he did was geared at making our experience ea Joe is a fantastic salesman! He is more like a friend helping his friend find the right car. Everything he did was geared at making our experience easy and streamlined. He was professional, knowledgeable, and patient. All the other people we worked with were also professional, helpful, patient, and knowledgeable. It was the best experience we have had buying a car! More
Good Experience We started our search for a new car online and ended up with Aucencio Martinez . We found him very knowledgeable and easy to work with . We have had q We started our search for a new car online and ended up with Aucencio Martinez . We found him very knowledgeable and easy to work with . We have had questions about all the new features and he has stayed in touch to help us. I would recommend Aucencio if you are looking for a new car More