McDonald Volkswagen

Michael was great & supportive . I am tempted to not Michael was great & supportive . I am tempted to not complete this survey due to the fact that it won’t save until I write twenty five friggin wor Michael was great & supportive . I am tempted to not complete this survey due to the fact that it won’t save until I write twenty five friggin words here More

Thank you to the Service Tech who stayed late/came in early to complete the swap of a faulty service part . . . surprised that the first part was bad, but thank you for the timely replacement. Also, than early to complete the swap of a faulty service part . . . surprised that the first part was bad, but thank you for the timely replacement. Also, thanks for the brake light repair - one less thing I needed to deal with during my visit. More

First time going to a dealership and purchasing a car. They made it a comfortable and informative experience. Would go back there again and would recommend to a friend. They made it a comfortable and informative experience. Would go back there again and would recommend to a friend. More

We are on a budget and couldn’t afford to pay the dealer or a shop to fix our car (check engine light on). We paid for a diagnosis and the crew at VW McDonald helped us identify the problem and solution and or a shop to fix our car (check engine light on). We paid for a diagnosis and the crew at VW McDonald helped us identify the problem and solution and even sent us a detailed video so we could fix it ourselves. Best group to work with, ethical and moral team who just want to help. Thank you so much!! Shout out to Casey and Eric. More

It was a joy working with Matthew at McDonald Volkswagen! He made our experience buying a used vehicle seamless! Great finance agent in Bernard too! He made our experience buying a used vehicle seamless! Great finance agent in Bernard too! More

I worked with Samantha W. for my Recall trip down there today and it was a breeze. she kept me informed through out the whole process. couldn't be happier with the service experience at Mcdonald VW. today and it was a breeze. she kept me informed through out the whole process. couldn't be happier with the service experience at Mcdonald VW. More

I am 60 years old and Miguel was the best sales associate I have ever worked with. He has a great manner and did a magnificent job. I have ever worked with. He has a great manner and did a magnificent job. More

My experience with McDonald Volkswagen was nothing short of excellent! Chris was instrumental in making this a positive experience. I would recommend this dealership without reservation of excellent! Chris was instrumental in making this a positive experience. I would recommend this dealership without reservation More

Christopher was fantastic to work with! We will definitely be coming back. Exceptional customer service and quality of work. The video was very informative as well definitely be coming back. Exceptional customer service and quality of work. The video was very informative as well More

First off, let me state that I know I am not the easiest customer to work with. I am a total numbers guy and like to understand them to the nth detail before I purchase. We took well over a month to purch customer to work with. I am a total numbers guy and like to understand them to the nth detail before I purchase. We took well over a month to purchase our new ID.4 from McDonald VW. They stayed in touch with us during the process but were not overbearing. They understood that I need to see numbers and were not hesitant in sharing them with me. I wound up working through 3 salespeople and they worked in tandem to ensure I got what I needed. When we finally made the decision to purchase, we drove up to the dealership with about 15 minutes' notice and they accommodated us and got us through the process as quickly as they could. Aaliyah was great during the process, she made sure that we were taken care of. I highly recommend dealing with her during the process. Bernard was straightforward through the finance process and did not put the normal high-pressure sales process on us. He recommended some options to us and explained them. This is the second car that we purchased at this dealer. Stop in for a low-pressure but informative buying process. More