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McDonald Volkswagen

Littleton, CO

4.9
1,898 Reviews
Get to Know Us, Your New Volkswagen Dealership Serving Littleton, Denver, Lakewood and Centennial At McDonald Volkswagen, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Volkswagen Golf, Beetle, Tiguan, Jetta and Passat models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. McDonald Volkswagen offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Volkswagen lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Volkswagen parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. McDonald Volkswagen can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 6000 South Broadway Littleton, Colorado. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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6000 S Broadway

Littleton, CO

80121

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Showing 1,898 reviews

May 12, 2023

Chris was great to work with! He literally went the extra mile to pick up our car an hour and a half away for us. His charming demeanor, warm personality, and positive attitude ma More

by Mikesagrati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

McDonald Volkswagen responded

We're grateful for the kind review. Chris and the team at McDonald Volkswagen always strive to go above and beyond for our customers, and we're glad to hear that you had a wonderful experience. It was our pleasure to help with your car purchase, thank you for trusting us with your business.

May 11, 2023

Did not get the value for my trade in. But, still got it with a good car for a good price. The dealership worked to fine be what I was looking for. More

by stephenmoe2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Brake, Patrick Shannon
May 15, 2023 -

McDonald Volkswagen responded

Thank you for leaving McDonald Volkswagen a review! We are glad you found a new vehicle at a great price. Our team always strives to offer great value to our customers, so we appreciate this feedback. Enjoy your new car, and please don't hesitate to reach out if you need anything else!

May 11, 2023

Tanner and Bernard made my experience smooth and not high-pressure environment where I felt uncomfortable. It was one of the best car buying experiences that I’ve ever had. More

by thalmann.trey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fiftal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Brake
May 12, 2023 -

McDonald Volkswagen responded

Our team at McDonald Volkswagen is pleased to hear that Tanner and Bernard provided you with a comfortable and smooth car-buying experience. We take pride in ensuring an excellent purchasing process. Enjoy the new ride!

May 10, 2023

Chris you and Bernard (finance and closing) made McDonald look great. You were patient and fair and above all professional. We will be back. Tell your GM you nailed it. More

by Faulkneps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Brake
May 11, 2023 -

McDonald Volkswagen responded

We're thrilled to know that Chris and Bernard delivered quality service during your recent purchasing experience! Your kind words mean so much to our McDonald Volkswagen team, and we hope to see you again down the road!

May 08, 2023

Doug Brown was great to work with! Doug went above and beyond to help with and issue with our 2022 Atlas Cross Sport. General Statement about the Volkswagen Service department More

by Michael Pirog
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown - Service Manager
May 17, 2023 -

McDonald Volkswagen responded

Michael, we appreciate you taking the time to leave a positive review about Doug's excellent service here at McDonald Volkswagen. It is our priority to ensure that our customers are well taken care of and we will be sure to pass on the kind words. With that said, we do apologize for any inconvenience caused by our loaner car policy. Please know that we take your feedback seriously and will make every effort to improve in this area. Best, Matt Holmes - Service & Parts Director - 303-734-2751

May 08, 2023

Chris did a great job with my service, I brought my car in for a routine maintenance and it ended up needing a few extra things. I appreciated his great communication, transparency, and patience throughout More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
May 09, 2023 -

McDonald Volkswagen responded

Alex, thank you for taking a moment to share your positive experience with Chris and our team here at McDonald Volkswagen. We are proud to provide transparent and patient service for routine maintenance needs or anything else that comes up. Thank you for putting your trust in us!

May 05, 2023

I do not agree with the cost of a software update on a vehicle that is managed by Volkswagen. If a software update is needed and it is part of the vehicle it should be completed complimentary to the cust More

by Grathmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
May 17, 2023 -

McDonald Volkswagen responded

Customer service is our top priority so it's disappointing to see we've let you down. We strive to keep our prices fair, however, we understand your frustration regarding the cost of a software update and we apologize for any inconvenience caused. We appreciate you sharing your feedback with us and will take it into consideration. If there's anything else we can do for you, please let me know. Thank you, Matt Holmes - Service Manager - (720) 306-9322

May 05, 2023

I do not agree with the cost of a software update on a vehicle that is managed by Volkswagen. If a software update is needed and it is part of the vehicle it should be completed complimentary to the cust More

by Grathmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
May 17, 2023 -

McDonald Volkswagen responded

Customer service is our top priority so it's disappointing to see we've let you down. We strive to keep our prices fair, however, we understand your frustration regarding the cost of a software update and we apologize for any inconvenience caused. We appreciate you sharing your feedback with us and will take it into consideration. If there's anything else we can do for you, please let me know. Thank you, Matt Holmes - Service & Parts Director - 303-734-2751

May 05, 2023

The maintenance was completed on time and we were kept apprised of the progress throughout our visit. More

by Ed Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
May 05, 2023 -

McDonald Volkswagen responded

Ed, we appreciate you taking the time to write a review about your recent visit to McDonald Volkswagen. Thank you for choosing us!

May 03, 2023

Working with Chris was fun and seamless. He and the team have been attentive and great to work with! More

by Jhoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

McDonald Volkswagen responded

Thank you for sharing your great experience with us here at McDonald Volkswagen! We're glad that Chris and the team provided a fun and seamless service experience. Our team appreciates your support and we hope to work with you again in the future!

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