
McDonald Volkswagen
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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McDonald VW on S Broadway was exceptional in handling all of the issues we had with the new ID.4 buy back. Rod, GM, and Daniel, Tech Support, worked patiently with us and guided us through the process of re of the issues we had with the new ID.4 buy back. Rod, GM, and Daniel, Tech Support, worked patiently with us and guided us through the process of returning the ID.4 buy back program. Excellent customer focused experience. More
The team was awesome. New facility with some tenured people! We really enjoyed working with Tyler as he was patient, kind, and knowledgeable. He helped us find the righ New facility with some tenured people! We really enjoyed working with Tyler as he was patient, kind, and knowledgeable. He helped us find the right car for us (and we drove a few). More
Buyer Beware: Purchasing a Certified Preowned vehicle from McDonald VW doesn't mean the vehicle is in good working condition. I purchased a certified preowned Atlas from McDonald at the end of August from McDonald VW doesn't mean the vehicle is in good working condition. I purchased a certified preowned Atlas from McDonald at the end of August (with 27k miles) and by the middle of October, my brakes sounded terrible and were making a metal on metal noise. I was told by a VW dealership in Colorado Springs that all 4 rotors and brake pads needed to be replaced due to significant heat damage and wearing. This dealership agreed it was nearly impossible to do this kind of damage in 6 weeks of use and less than 1,000 additional miles on the vehicle. I reached out to the business managers that we worked with previously, Sam and Cory Lyons and the salesman that sold me the vehicle, Chaney Moore to hopefully shed some light on the issue and potentially pay for the repairs that their service department missed. Despite emails, letters, and texts from Chaney advising I could reach out at anytime with any issues, he ignored my calls and texts. Sam and Cory Lyons ignored my email and passed us off to another manager. This manager offered no assistance and provided a useless anecdote. Additionally, this group touts the fact they are veterans, yet sold a vehicle with failing brakes to a military family, and once advised of this error, took zero action to even attempt to remedy the situation. More
Everyone at the dealership was fanstic in assisting me in finding the car I wanted. Not only did they do that, but they also worked with my bank to get me the best financing deal I could get. Really apprecia finding the car I wanted. Not only did they do that, but they also worked with my bank to get me the best financing deal I could get. Really appreciate all their help! More