McDonald Volkswagen

Chris is a great service rep, I enjoyed working with him and plan to call on him for future needs on my Tiguan. and plan to call on him for future needs on my Tiguan. More

The fender looks like new and the wheels look great. They did a great job with our service. They did a great job with our service. More

Very attentive sales and business people with graciousness and good and simple answers to my questions graciousness and good and simple answers to my questions More

Loved that did what they said they were going to do. Loved the video of service performed. Loved the video of service performed. More

Great service! Chaney was very helpful and knowledgeable in the car I got! Excellent service. Chaney was very helpful and knowledgeable in the car I got! Excellent service. More

Was a very positive visit. We were treated with respect and friendliness. Beautiful new building and waiting area. Liked that there was food and drink available although we di We were treated with respect and friendliness. Beautiful new building and waiting area. Liked that there was food and drink available although we did not use. More

Chris was great to work with in helping us purchase our new Volkswagen Atlas. He made us feel like he had all the time in the world to find the best car for us. We test drove a few cars and then he provide new Volkswagen Atlas. He made us feel like he had all the time in the world to find the best car for us. We test drove a few cars and then he provided us with multiple financing options that best suited our needs and budget. We then spoke with Cory in the finance department who was extremely knowledgeable and helped to answer any further questions we had. We’d highly recommend Chris and team to anyone looking to purchase a Volkswagen! More

Doug was professional and the service was great. New installations are very nice as well. New installations are very nice as well. More

COMPLAINT We purchased our 2018 VW Atlas from McDonald VW in Littleton, CO certified used. This vehicle and this shop has been a huge inconvenience to us the entire time. I have asked the service advisor VW in Littleton, CO certified used. This vehicle and this shop has been a huge inconvenience to us the entire time. I have asked the service advisor a number of times to speak to his service manager and she never calls me. That’s not leadership. The first time my cruise went out 3hrs into a 8hr trip. This shop, after having my car for 2 days, wanted to charge me $600+ to recalibrate the gyroscope in the emblem and an alignment. I declined and still got stuck with a diagnosis bill of $120! I took it to a different VW shop and they covered it under warranty. Airbag light came on in July and it took them a week to get the car fixed!! It was like pulling teeth to get a fleet vehicle in my hands! A month later, the airbag light came on again! This time it was a fault in the drivers side side impact bag. We didn’t feel comfortable driving it out of state, they wouldn’t give me a fleet vehicle and so we ended up driving our older car that has an oil leak instead as that felt more comfortable than a newer car with an airbag light on. The Atlas is not a car I recommend to friends and family and tell the to avoid VW all together because it’s been such a terrible experience for us. More

Chris and Cory did a terrific job in getting us into the vehicle we wanted at the price we wanted. vehicle we wanted at the price we wanted. More