McDonald Volkswagen
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Buyer's remorse, yes, but it has nothing to do with the car. I wish I hadn't shopped at McDonald VW, because its been absolute hell ever since. I have had the worst customer service experience in my life car. I wish I hadn't shopped at McDonald VW, because its been absolute hell ever since. I have had the worst customer service experience in my life working with this dealership. Errors on my paperwork, which they knowingly made, have left me without a title. 3 months later, an hour wasted at the DMV, and countless unanswered phone calls to the sales manager, now my temp tags are expired and I can't legally drive my car. I feel like I'm just constantly being pushed aside and neglected. Months of phone calls later and the manager still doesn't know who I am. If I spend $25k at your place of business, I want to be treated like not only a valued customer, but a human being. Is that asking too much? More
'twas time to give someone else an opportunity to enjoy the Cadillac, so we were looking. My sister bought a Passat TDI and recommended it ; I had been thinking Hyundai Genesis... I don't buy new cars f the Cadillac, so we were looking. My sister bought a Passat TDI and recommended it ; I had been thinking Hyundai Genesis... I don't buy new cars for several reasons: depreciation, of course; the constant having-your-teeth-drilled contacts and 'friendly follow- ups' from sales people; the absolute certainty that you have been 'sold' when you take one home.... Didn't happen that way. Wife went to check out the car, got me over to drive it. The sales people were professional, not over- reaching, and accommodated my drop- ins approach [I've got 20 minutes right now, guys]. Mr. Tynan did follow up, with information, not pitch. Called to let us know the Dealership had lowered their 'plussage' over invoice. Which model did you want? OK, let's show you that one -- not an upsell. Bought the car. These people believe in their product, and this is NOT a 'you-have-to-be-a-professional-negotiator- to- get - the-deal place [although I am a professional negotiator]. They made a fair offer on the trade-in first time; as good as you'll get on this car right now for price -- we're all done, let's go do paperwork. I would recommend you research the warranty, ding monkey, and permashield products first -- they have information available, but a little preparation will help you when you're doing the papers. More
I have purchased 5 vehicles from McDonald Volkswagen...there are not enough ways to say good things about the sales and service experiences I have had. I went in to work out some personal fin Volkswagen...there are not enough ways to say good things about the sales and service experiences I have had. I went in to work out some personal financial issues vis-a-vis buying out my 2009 Rabbit lease. Frank was more than happy to help with that, but found a way to make it possible for me to lease a new Golf at exactly the payment I was comfortable with. He took what had started out as a really tough three-day period with my employer and his financial situation, and turned it into a real plus for me! I didn't go in there to buy a new car, but it was a better option for me and my situation, and the staff made it absolutely stress-free and painless. Every time I sit down at McDonald, I think to myself, "I will never buy a car from anyone else," and I must mean it...because there I was again today. Service...I will tell you that service has always treated me like royalty...and I'm driving probably the lowest end car on their lot. There isn't enough they can do to make you comfortable and make things go smoothly. I had a similar experience with McDonald Collision during a recent fender bender. The culture is one of "just good people." Buy from them...you'll be happy...and THEY TRULY DESERVE YOUR BUSINESS! More
I cannot even explain how happy I am with McDonald VW!!! I cannot even explain how happy I am with McDonald VW!!! A little background first... I had a Mazda CX-9 that I just purchased 8 months ago. Aft I cannot even explain how happy I am with McDonald VW!!! A little background first... I had a Mazda CX-9 that I just purchased 8 months ago. After a few months, I realized it was not the car for me whatsoever. I was not an SUV girl, I am a fast, zippy car kind of girl. I have always loved Jettas, so I decided to do a little reseach and contact a few dealers on some Jettas. I emailed McDonald, Emich, and Larry Miller. Emich seemed to have a good deal, so I went there on my day off. (Mind you, I live in Avon, and Denver is over 100 miles away.) I test drove a 2008 and a 2012. I was at Emich for 6 hours, and ended up not getting what I wanted. They wanted a very high down payment for the 2008, and the lease for the 2012 was just way too high. Larry Miller...they were SO rude that I refuse to give them business. They would not work with me at all! They even wanted more than $3,000 less that what my car was worth. McDonald was phenominal. I was originally working with Scott Goodman and we ran my credit over the phone and he gave me pricing options for the Jetta SE w/ conv (including the sunroof, bluetooth, etc!). Emich wouldn't even offer me this car! Mcdonald offered me a phenominal price on a 2012 lease with a great down payment and price for my mazda. So I made an appointment to go to the dealership. Scott had something come up, so he called me saying he had to leave work, but was leaving me in the hands of Frank Bock. When we got to the dealership, Frank was there waiting for me with a big smile. He knew the conversations that I had with Scott, so he was prepared with the right prices and everything. He appraised my car at a great price so without any haggling or anything, we wrote up the contract! We met with the manager (I do not remember his name), and he was so friendly, and you feel like you are in good hands. Greg Raymond in financing was so friendly and so great to work with! He was not pushy on the extras we could buy, and I was very happy with that. The entire car buying experience was incredible! The entire process took only 2 hours! I have never had such a speedy transaction that went so well! I am SO happy working with this car dealership. I usually find dealerships very untrustworthy, greedy, and scammers, as does everyone. But McDonald VW knows what they are doing, they are VERY trustworthy, and they are happy to be there working with you! They really work with you to get to the exact price point you want. (It was SO much less than what Emich had offered, and Emich only offered me the model lower than the one I got at McD's.) My husband and I left the dealership both saying, "Wow! What a gret dealership!" We will recommend McDonald to everyone we know! Thank you Mcdonald VW!! Thank you for everything! Btw, my Jetta Se...UH-MA-ZING!!! More
We have been very happy with our experiences from buying, to warranty work and now into the extended warranty. Our service manager Cory has made all of our experiences with McDonald Volkswagen very enjoyabl to warranty work and now into the extended warranty. Our service manager Cory has made all of our experiences with McDonald Volkswagen very enjoyable. More