McDonald Volkswagen

Marchbank review Efficient and friendly, and I would not change a thing! Service attendant explained everything clearly, car was clean and ready at the appointed time. Efficient and friendly, and I would not change a thing! Service attendant explained everything clearly, car was clean and ready at the appointed time. Thanks! More

Excellent Always have had a good experience at McDonald's VW. We really like our new Golf GTI. Looking forward to working with McDonalds in the future. Always have had a good experience at McDonald's VW. We really like our new Golf GTI. Looking forward to working with McDonalds in the future. More

Great Service All Around! Our family has made several auto purchases at this dealership as will as use the service department for all work, maintenance or otherwise. Highly rec Our family has made several auto purchases at this dealership as will as use the service department for all work, maintenance or otherwise. Highly recommend! More

Great service Great advisor, good to work with. Technician well rounded and knowledgeable. On time with promise times and i was kept in the loop of what was going Great advisor, good to work with. Technician well rounded and knowledgeable. On time with promise times and i was kept in the loop of what was going on with my vehicle along with all the recommendations. More

Rachel was awesome!!! I want to commend Rachel Jury for her outstanding service in working to get my Jetta completed in time for me to pick it up. She coordinated parts de I want to commend Rachel Jury for her outstanding service in working to get my Jetta completed in time for me to pick it up. She coordinated parts delivery and service work to complete the job two days earlier than predicted and I really appreciate the extra effort. More

on time and as quoted we continue to use your facility for our VW. Like the people, but they change a lot. I like the video review of the car. we continue to use your facility for our VW. Like the people, but they change a lot. I like the video review of the car. More

13 year old car receives new life My 13 year old car suddenly needed a new motor (metal shavings in the engine). The shop ordered a reconditioned motor and had it installed in a week. My 13 year old car suddenly needed a new motor (metal shavings in the engine). The shop ordered a reconditioned motor and had it installed in a week. My car sounds so much better now. More

Stellar experience; shout out to James, service manager I was at the dealership just a week prior for a 30,000 check. It took 4 hours. Service was fine but wouldn't rate it as exceptional. 5 days later, I was at the dealership just a week prior for a 30,000 check. It took 4 hours. Service was fine but wouldn't rate it as exceptional. 5 days later, my check engine light comes on. Needless to say I was annoyed and frustrated as you just don't expect problems to crop up with your car immediately after its been serviced. I made an appointment for the following Monday and James handled my car. He was understanding, informative and thorough. He took the time to explain everything about the problem with the car. The car was fixed in a timely manner. More

Really fast response Purchased our second vehicle from Stephan and had an even better experience the second time! Everyone we worked with at McDonald went above and beyo Purchased our second vehicle from Stephan and had an even better experience the second time! Everyone we worked with at McDonald went above and beyond to make our experience fantastic. We'll be back when it's time for our next vehicle! Had a small problem just after purchasing our vehicle. James had it back the next day and fixed immediately. You guys really are the best! More

Aggressive Dealing, Great Service We had a deal in place at another dealership (not VW) for a trade in price for our used vehicle as well as a sale price for an exact model we had just We had a deal in place at another dealership (not VW) for a trade in price for our used vehicle as well as a sale price for an exact model we had just purchased 30 days earlier. Not totally sold on owning brand/model x2, the VW was our second choice. Having test drove the VW products earlier in the week, took our offer back to Brandon and Dave at McDonald VW and did and apples to oranges comparison on trade in and sale price for a comparable vehicle. Drove out 2.5 hrs later with a new Tiguan loaded with everything we wanted for a much better comparative price and over $1800 more trade in value than the other dealer's offer as well. Brandon was great source of info and beyond more than helpful in the process, Dave answered all the little details and sealed the deal as Brandon was a very busy guy - and we had just walked back in without an appointment.. After the fact, checked Trucar.com and found out we got out with less than lowest price available in our market - sweet. Quite honestly, as aggressively priced the first dealer was on their product and offer ( about $3k less than we had paid for exact same vehicle 30 days ago), the VW purchase was a MUCH better deal and a lot less hassle than before. The finance office experience was MUCH more relaxed as well - no animosity after the fact. Again - sweet. More