McDonald Volkswagen

Always nice Polite and prompt staff, quick and quality work done, and responsive to concerns and needs. Comfortable waiting room and love the videos of what is be Polite and prompt staff, quick and quality work done, and responsive to concerns and needs. Comfortable waiting room and love the videos of what is being done and what the parts look like in your car! More

Found the right vehicle for us! Had a great experience. No pressure to buy something out of range. Very helpful to find the right vehicle for our current situation and needs. We'l Had a great experience. No pressure to buy something out of range. Very helpful to find the right vehicle for our current situation and needs. We'll be back! More

I left feeling that they was honest and truthful. My purchase of an automobile for McDonald VW was not an easy one for either them or myself we went back and forth and could not come up with a common My purchase of an automobile for McDonald VW was not an easy one for either them or myself we went back and forth and could not come up with a common ground for the price. But the part I like is at no point did they ever pressure me they just made it clear that we're both still negotiating so let's not give up until we find some way to make this deal work it was a feeling of not badgering or hassling but more of let's find the ground and the way to make a deal work for us. It was actually reassuring when they told me we really want to sell the car tonight before you leave let's keep talking. I left feeling I got a very good deal on the car I purchased from them and they treated me good on the trade in you don't often feel like you are happy about spending a bunch of money with a dealership and I try to educate myself very much before I make a purchase. I was reassured in making my purchase that they were honest because they disclosed some of the same things that I had found and they would come forth with them before I ever mention them I should say at this point it was a used vehicle I purchased and I absolutely love it. I have went to three other VW dealerships in the Denver area prior to stopping here there was absolutely no comparison in the trade-in value they gave me or the way I was treated. I'm an out-of-state buyer and I come because the buyer's market for used vehicle in Denver is very good for the purchaser I traveled 1600 miles to get here I used to live here and I know that it's a buyer's market. McDonald Volkswagen has earned their shot at my business once again whenever it's time to make a purchase I will return to make that purchase, however this time I won't shop around I will go straight to them. The completely different way I was treated and the price difference was so extreme that it was clear the other dealers were not trying for my business as McDonald was. Every single person from the sales person to the sales manager to the finance manager and including the car detail specialist treated me great both pre and post sale. More

difficult to diagnose but well done VW sent me a video of my problem and solved a difficult knocking issue. Very courteous and prompt. The service rep called me to keep me informed. VW sent me a video of my problem and solved a difficult knocking issue. Very courteous and prompt. The service rep called me to keep me informed. More

A Smooth Process! This was my first time ever buying a car so I was definitely a tad nervous going in, but that quickly subsided once I wanted into McDonald VW. Everyon This was my first time ever buying a car so I was definitely a tad nervous going in, but that quickly subsided once I wanted into McDonald VW. Everyone here was extremely friendly and helpful. I never felt pressured during the process and I can honestly say it was smooth from start to finish. Logan Erdmann was my sales rep and I definitely give him two thumbs up! Highly recommend McDonald VW to anyone looking for a new ride! More

Thank you - great job! Everything was handled professionally and perfectly! I brought my car in for the 20k service. It was handled perfectly. Done on time. We are Everything was handled professionally and perfectly! I brought my car in for the 20k service. It was handled perfectly. Done on time. We are very happy More

New car! Within an hour of browsing new cars, I had an email from Logan asking if he could answer any questions for me or help with my search. We found a car Within an hour of browsing new cars, I had an email from Logan asking if he could answer any questions for me or help with my search. We found a car that I liked and emailed the rest of the week figuring out details. I wanted a tow package which was rare on the Tiguan, but Logan found one and we had an appointment scheduled for a few days later. When I got there everyone was really friendly. I met most of the sales staff at McDonald Volkswagen and they all said Logan was the best. It was an exciting and painless experience. I would definitely go back! More

Very happy David Lax was very helpful with my vehicle search and helped me with my purchase. I love my new vehicle and happy with my choice. Thank you David Lax was very helpful with my vehicle search and helped me with my purchase. I love my new vehicle and happy with my choice. Thank you More

Un-pressured sales experience I found a car I was interested in on the dealership's website and contacted by email. I went in the next day and spoke with Logan who was fantastic. H I found a car I was interested in on the dealership's website and contacted by email. I went in the next day and spoke with Logan who was fantastic. He presented their information (cost, other vehicles, etc.) as I needed it and without pressuring me into making a decision before I had considered the options. I was planning on testing out other vehicles at other dealerships before purchasing, and Logan and the rest of the team was supportive of that without a hard sell like I have experienced elsewhere. My experience was excellent and I would recommend this dealership because we agreed on the sale of the vehicle I decided I wanted instead of something I didn't need. More

VW Tiguan 30K Service I scheduled the service for my car online which was very easy. The McDonald Service team confirmed the service and also followed up via text as a remi I scheduled the service for my car online which was very easy. The McDonald Service team confirmed the service and also followed up via text as a reminder. Upon arriving the Service team welcomed me and reviewed the service they were going to perform. They highlighted to me the waiting area where there were refreshments. I received a video of the various check points for the service give me confidence all 30K checks were being performed. Once completed they delivered my car, cleaned on the outside! Thanks to the service team! More