McDonald Volkswagen

Service Team worked hard to find the problem and address the issues. Very professional Very courteous making sure that I had the information and pricing I Team worked hard to find the problem and address the issues. Very professional Very courteous making sure that I had the information and pricing I needed to make good decisions. More

5 year service I was able to set my appointment on line and the were ready for me when I arrived. It was explained to me that part of the service required the transm I was able to set my appointment on line and the were ready for me when I arrived. It was explained to me that part of the service required the transmission to be cold and I was offered a ride home several time, but elected to wait. The waiting area is exceptionally comfortable and large. Even while waiting I was ask if I would prefer a ride home to wait. More

First time VW owner - HAPPY Everything about the McDonald VW dealership is top notch. The car selection, the employees and the facility are all 5 Star. Not only was David profe Everything about the McDonald VW dealership is top notch. The car selection, the employees and the facility are all 5 Star. Not only was David professional and friendly, every employee we came in contact with said hi and/or have a great day. I highly recommend McDonald VW! More

Great customer service! Not pushy and fair on trades. I gave McDonald VW the review they deserve. They are great to work with. The're not pushy or judgmental. They truly work to get you the best deal. I gave McDonald VW the review they deserve. They are great to work with. The're not pushy or judgmental. They truly work to get you the best deal. The dealership is clean, the employees are professional and friendly. More

Positive First Time Via Dealer This was my second time buying a car and my first time via a dealership. McDonald and especially Shana were very easy to work with and did not match t This was my second time buying a car and my first time via a dealership. McDonald and especially Shana were very easy to work with and did not match the intense, greasy arm twisting I remember going car shopping with my parents. As a young teacher looking for a new to me vehicle on a budget I cannot recommend Shana enough. She was personable, willing to work with me price wise, kept us fed and in good spirits during the whole process. The only reason I did not provide a 5-star review is their finance department. We get it, you offer extended warranties - stop asking me if only plan to keep the car two years. If you're selling cars that I have to have an extended warranty after two years you have a bigger problem. The sturm and drang of it all was not appreciated. Come in pre-approved if you can. More

Hands-down, the best car buying experience EVER! I can’t say enough about the service I received at McDonald Volkswagen! From the time I called them, until I walked out the door with a car, the servi I can’t say enough about the service I received at McDonald Volkswagen! From the time I called them, until I walked out the door with a car, the service was phenomenal. I especially felt well taken care of by my sales person, Logan. Logan was honest, kind, knowledgeable, and fun to hang out with while we were making a deal. As a women, I have had some pretty bad experiences with buying cars. I have left dealerships feeling taken advantage of and gross so this experience was especially refreshing because of the level of respect I was given. I also had the pleasure of meeting Rod, the GM and it is clear that he is leading a great dealership. If you are in need of a car, head over to McDonald Volkswagen and ask for Logan! More

Great Experience I was able to get in and out of the service center very quickly. Brad is thoughtful of my time and answers all of my questions. Brad is always welcomi I was able to get in and out of the service center very quickly. Brad is thoughtful of my time and answers all of my questions. Brad is always welcoming and recognizes me whenever I need service on my VW Beetle. Thank you. More

Good service A quick drop in replacement of a unexpectedly dead battery under warranty. Brad arranged uber transport both ways at no cost to me. Great service A quick drop in replacement of a unexpectedly dead battery under warranty. Brad arranged uber transport both ways at no cost to me. Great service More

Excellent Crew This visit was to get the phase II work done on my TDI. John was awesome to work with and patient with my schedule (which included a few days of my b This visit was to get the phase II work done on my TDI. John was awesome to work with and patient with my schedule (which included a few days of my being unavailable due to my daughter's sports schedule). The work was finished as quickly as it could have been, and done well. They even cleaned out the inside floorboards of the car, a chore I'd been putting off. Of all the VW dealerships we've dealt with since we bought this car, McDonald Volkswagen is the only one I'd recommend. More

SMOOTH. Everything was fixed right the first time in a timely manner. I will be back if I need any more repairs. Very Friendly and clean dealership. I'm impr Everything was fixed right the first time in a timely manner. I will be back if I need any more repairs. Very Friendly and clean dealership. I'm impressed.... More