McDonald Volkswagen

Refreshing Wonderful service! Everything fully disclosed, well explained. The service video makes it easy to see what's on the written report. The mechanic is we Wonderful service! Everything fully disclosed, well explained. The service video makes it easy to see what's on the written report. The mechanic is well spoken. Everyone is friendly and professional. Brad Murphy is my VW Tiguan guide! He helps me work through service priorities. There was no pressure. Couldn't ask for more prompt and efficient help from MacDonald VW. More

Logan Erdmann Logan Erdman was very helpful, prompt, responsive, courteous AND patient (when I had trouble digging up my copy of my insurance coverage.) He and Rog Logan Erdman was very helpful, prompt, responsive, courteous AND patient (when I had trouble digging up my copy of my insurance coverage.) He and Roger the Finance Officer were super! More

Good experience Rick Purdy was friendly and helpful. The video from Julian was good. My experience was good and I am satisfied with the assistance I received. Than Rick Purdy was friendly and helpful. The video from Julian was good. My experience was good and I am satisfied with the assistance I received. Thank you. More

Exceeding my expectations more then I could ever hope Let me just start by saying I have had many different car buying experiences this dealership by far took the cake David and Jake especially. I had bee Let me just start by saying I have had many different car buying experiences this dealership by far took the cake David and Jake especially. I had been shopping for a vehicle for over 4 weeks and I came across the perfect one mind you I live about 2 hours away from this dealership not only did the dealership send a luxury Uber to pick me up to take me to Denver to pick up my new Jeep altitude but the price was fair the payment was right I got an extended warranty I got Gap coverage everything that I could possibly want and or need was met I have absolutely no complaints, I will never buy another vehicle from any other dealership in the state of Colorado, and I will in fact encourage every single person that I know to purchase our next vehicle from McDonald a huge thank you for everything that y'all did to make this transaction as smooth as possible I truly do appreciate the way that I was treated from the start I wasn't pressured, and I received exceptional customer service like I had never experienced before I cannot say thank you enough More

Fast and friendly service I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however can be a hit or miss, and I think I have found the right place for all my VW needs in the future. More

Excellant Service Doug Brown was very accommodating and professional. The recall SW update was performed and check showed alignment required which was performed wi Doug Brown was very accommodating and professional. The recall SW update was performed and check showed alignment required which was performed within the appointment period. He also provided quick uber service home and back . Thanks for the good service More

Pleasant time spent with knowledgable sales person. Silke was fantastic. Great knowledge and was very patient with me. Helped with getting service on the company car I drive. Thanks so much. C Silke was fantastic. Great knowledge and was very patient with me. Helped with getting service on the company car I drive. Thanks so much. Cheers, M More

Great Customer and Automobile Service Customer service was exceptional, all personnel helpful with getting my car in/providing needed service. Helped me with transportation so I didn’t hav Customer service was exceptional, all personnel helpful with getting my car in/providing needed service. Helped me with transportation so I didn’t have to sit and wait or find another ride. Provided honest feedback on car with a video to explain what was done and pointed out things that I might want to consider having done in the future- without involving pressure sales. After my car maintenance/services were completed, my car was cleaned inside and out- provided a very nice feeling for the ride home! Thank you again. More

70,000 mile report card on 2014 Passat I absolutely love the 2 minute video review of my car. The technician named John was so thorough and yet spoke in language understandable to an averag I absolutely love the 2 minute video review of my car. The technician named John was so thorough and yet spoke in language understandable to an average 67 year old. Also, Brad replaced my key fob battery, no charge, and found a small discount coupon I could apply to my invoice to save more money. More

Quick and easy Brad is great to work with. My car was out on time and I was provided with a great video walk through of the condition of the vehicle. This is the fi Brad is great to work with. My car was out on time and I was provided with a great video walk through of the condition of the vehicle. This is the first time I have had that and I thought it added great value. More