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McDonald Volkswagen

Littleton, CO

Overview
Employees
Reviews
Vehicles
4.9
1,898 Reviews
Get to Know Us, Your New Volkswagen Dealership Serving Littleton, Denver, Lakewood and Centennial At McDonald Volkswagen, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Volkswagen Golf, Beetle, Tiguan, Jetta and Passat models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. McDonald Volkswagen offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Volkswagen lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Volkswagen parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. McDonald Volkswagen can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 6000 South Broadway Littleton, Colorado. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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6000 S Broadway

Littleton, CO

80121

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Showing 1,898 reviews

January 19, 2024

Great service. Professional staff. Julia was amazing, kept us updated at all times during the purchase. Thank you for our new ride. More

by knaidoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia McDonaold, Sam Lyons
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Jan 19, 2024 -

McDonald Volkswagen responded

We're so glad to know you had a great experience with our team at McDonald Volkswagen! Your kind words about Julia and the rest of our staff are much appreciated. Enjoy your new ride, and thank you for choosing us!

January 17, 2024

My ID4 service warning light came on so I took it into McD VW for service. The agent, Chris was patient and listened to my description of the issue and got the car into the shop. Turns out a battery cel More

by chief_whogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at the Service Desk
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Jan 17, 2024 -

McDonald Volkswagen responded

We're glad to know that Chris and our team at McDonald Volkswagen were able to assist you with your ID4's service needs. It's important for us that we explain the process clearly, so it’s great to see this reflected in your experience! Thanks for trusting us with your vehicle!

January 16, 2024

Good communication. Good updates. Quick turn. Everything has been working good since I left there. More

by MCintheVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
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Jan 17, 2024 -

McDonald Volkswagen responded

Thank you for the review! We appreciate your business and hope to see you again at McDonald Volkswagen!

January 14, 2024

Great communication and service was great. The service took just a few hours, which was great for my time. More

by jodirobinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service
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Jan 15, 2024 -

McDonald Volkswagen responded

Jodi, we're glad to know that you had a positive experience with our team at McDonald Volkswagen. We always aim for efficient and top-notch service! Thanks for your feedback.

January 13, 2024

The experience was great. Doug kept me informed of the required services and never pressured me to get something done that was optional. The video the technician, Luis, uplo More

by Eric J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas and Luis in service
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Jan 15, 2024 -

McDonald Volkswagen responded

Eric, we're glad to know Doug and Luis provided you with a top-notch experience at McDonald Volkswagen. We always aim for transparency in our services! Enjoy your ride, and thanks for the review!

January 13, 2024

Helpful, courteous and faster than expected. Doug was the best! The whole experience was great! More

by Foulplay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Jan 15, 2024 -

McDonald Volkswagen responded

We are thrilled to hear that Doug and the team provided excellent service. Thank you for choosing McDonald Volkswagen!

January 13, 2024

The service team is a true joy to work with when we have a recall or other issue. More

by knovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Brake
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Jan 15, 2024 -

McDonald Volkswagen responded

We are so happy that our McDonald Volkswagen team earned your five stars. Thanks for trusting us with your service needs.

January 10, 2024

Tanner was great to work with, he made the car buying experience a breeze. Tanner was very knowledgeable on the cars features and settings which, there are a lot of. I felt comfortable and listened to wh More

by Joe S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Fiftal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

McDonald Volkswagen responded

Joe, we're delighted to know Tanner made your car buying experience at McDonald Volkswagen a breeze. We appreciate the positive feedback and hope you enjoy every feature of your new vehicle!

January 10, 2024

Chris said the job would get done today and it was! I definitely appreciate being able to get in and out when all I wanted was one service. More

by kflynnofparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 11, 2024 -

McDonald Volkswagen responded

It's great to know that Chris and our team at McDonald Volkswagen were able to provide efficient service for you. We appreciate your feedback!

January 09, 2024

They don’t do the inspections they say they do and will let you leave the lot with problems that will ruin your car. More

by Jamesj1598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Routon
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Jan 09, 2024 -

McDonald Volkswagen responded

James, I'm sorry that your recent experience left you feeling disappointed. What you've described is not the standard of service we aim for and I would like to better understand what transpired during your visit. Please give me a call. Thank you, Analisia Morales - Service & Parts Director - 303-734-2750

Jan 09, 2024 -

Jamesj1598 responded

It doesn’t matter. You guys won’t do anything. I asked if you would cover if there were any residual problems and you guys said no. It Is a shame. Like y’all could have ruined my catalytic converters and I won’t know till a year from now when I need to do emissions and don’t pass. Just crazy that y’all won’t cover a mistake you guys made.

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