McDonald Volkswagen

My Needs Were Met My family and I just moved here from the east coast where front plates were not required so I didn’t have a bracket on the front of my car. I brought My family and I just moved here from the east coast where front plates were not required so I didn’t have a bracket on the front of my car. I brought my car in with the bracket I had received at the time of vehicle purchase and they installed it with no problem. My only concern is, once I receive my new plates, I’m going to have to visit them again because I cannot figure out how to get the “screws” out so I can attach my tag. They look more like plugs than screws. Other than that, they did a good job. (I have no idea who assisted me but since the field was required, I just picked a name.) More

Wonderful Service Like most drivers, there’s a lot of anxiety when your check engine light comes on and you go to the dealer. It turned out to be major emissions failur Like most drivers, there’s a lot of anxiety when your check engine light comes on and you go to the dealer. It turned out to be major emissions failure and while fixing that, multiple oil leaks were found as well. The emissions system was still under warranty as was the power train. Brad Murphy was my service rep and he helped clear all the warranty work with VW while giving me constant updates. Brad also arranged for a nice loaner car while my car was being fixed. I am very happy to report that Volkswagen stood behind their product and Brad Murphy is a great ambassador for both VW and McDonald. More

A great experience This would be our 3rd VW lease in 6 years. We wanted to upgrade from a TIGUAN SEL to a ATLAS SE with Tech. Shana dealt with us flawlessly to find This would be our 3rd VW lease in 6 years. We wanted to upgrade from a TIGUAN SEL to a ATLAS SE with Tech. Shana dealt with us flawlessly to find us the right vehicle, and test drive 2 or 3 options. Lease signing was easy and simple - they have e-fied a bunch of the documents, which makes it easier than print outs. This dealership has always looked after us. 10 out of 10. More

Great Customer service I drive all the way across Denver because I trust your service team. My car runs much better. Great work and excellent service. Thanks again. I drive all the way across Denver because I trust your service team. My car runs much better. Great work and excellent service. Thanks again. More

Not as difficult as I thought, in fact, not difficult at all I went for a possible recall check and had my tires rotated. They were done in no time and found my car in perfect shape. I went for a possible recall check and had my tires rotated. They were done in no time and found my car in perfect shape. More

Excellent! The service was great, very professional, they make you feel comfortable They answer every question you have, they know great customer service , very The service was great, very professional, they make you feel comfortable They answer every question you have, they know great customer service , very friendly people , professional team! Thanks for a wonderful experience! More

Professional throughout the whole process Our sales rep Shana at McDonald Volkswagen was so easy to work with through out or buying experience. I really enjoyed the buying process with McDonl Our sales rep Shana at McDonald Volkswagen was so easy to work with through out or buying experience. I really enjoyed the buying process with McDonlad. I wasn't forced to stay there hours and had our transaction completed once we agreed to price in about 2 hours. Highly recommended. More

Overall Very Satisfied with Service Experience Thea kept me well informed of service progress, responded with knowledgeable answers to any/all questions. Julian provided great insight into the repa Thea kept me well informed of service progress, responded with knowledgeable answers to any/all questions. Julian provided great insight into the repair process with the video. More

Great service experience. the service team quickly and efficiently handled my problem. I needed an engine replacement and hence it was a big, involved job. They figured out w the service team quickly and efficiently handled my problem. I needed an engine replacement and hence it was a big, involved job. They figured out whether the power train warranty applied, Got the parts ordered and provided a loaner car to handle the inconvenience of a car in the shop for about a week. So grateful for all their help. More

GREAT Scott McGrew was great to work with from the beginning to the end of the whole process with buying my 2 new Jetta's . I will be back at McDonald's for Scott McGrew was great to work with from the beginning to the end of the whole process with buying my 2 new Jetta's . I will be back at McDonald's for my next purchase More