McDonald Volkswagen

Good service Good experience, even though I did not have an appointment they got my car in, fixed the problem. I was pleased with the service, they kept me informe Good experience, even though I did not have an appointment they got my car in, fixed the problem. I was pleased with the service, they kept me informed on what the issue was, even sent a video showing me exactly what was wrong. That was impressive! More

5,000 mile / six month service Horace and team at VW service center was superb. Service was performed timely and they were quite competent in their work. Love the car wash! Horace and team at VW service center was superb. Service was performed timely and they were quite competent in their work. Love the car wash! More

Horace, was great! He keep me informed about my car. He made sure I received the video about my car and we watched together, in case I had any questions. made sure I received the video about my car and we watched together, in case I had any questions. More

In and out quickly Nice people. They listened to my In and out quickly Nice people. They listened to my concerns and showed me a few things on the dash and on the radio. Thanks In and out quickly Nice people. They listened to my concerns and showed me a few things on the dash and on the radio. Thanks More

Prompt and thorough parts service and coding of keys Service Department understood what I needed. Comfortable area to wait while vehicle serviced. Thoroughly enjoyable experience. Free coffee and interes Service Department understood what I needed. Comfortable area to wait while vehicle serviced. Thoroughly enjoyable experience. Free coffee and interesting magazines. Service completed in less time than predicted. More

I am satisfied. My service advisor clearly explained what service was going to be performed, and how long it would take. I liked the technicians report that was text My service advisor clearly explained what service was going to be performed, and how long it would take. I liked the technicians report that was texted to me. More

I’ve been coming here for 7 years. My VW has never let me down and the service is always excellent. Thank you very much! down and the service is always excellent. Thank you very much! More

Great Experience with the McDonald VW team I received excellent customer service with the sales and financing departments from the moment I first inquired about a vehicle, came by for a test dr I received excellent customer service with the sales and financing departments from the moment I first inquired about a vehicle, came by for a test drive, and then going through the sales process. The staff was knowledgeable and made the entire process quick and painless. They offered a no pressure and upfront buying experience. No complaints. I would gladly recommend the team at McDonald Volkswagen to anyone on the market for a new or used vehicle. More

Service Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out More

Perfect from start to finish. This was our first visit to McDonald Volkswagen. My wife and I have leased or purchased over 30 vehicles. We did most of our business with Murray BMW This was our first visit to McDonald Volkswagen. My wife and I have leased or purchased over 30 vehicles. We did most of our business with Murray BMW and did so because of the way they handled us. They made our purchases easy and fair and that made us loyal customers for over 20 years. Since they have sold we have been through a lot of dealerships that claim a lot of things but we always got the feeling that it was a typical "car" buying experience. The one that everyone hates and with all the nonsense that goes with trying to buy a car. McDonald was exactly like dealing with Murray. We looked at the different models, we drove the car we liked, John never pressured us or made us uncomfortable. We decided that we wanted to move forward and we had a difficult situation on my wife's lease. Will did some work and gave me pricing, and pricing that was fair and no back and forth stuff, just professional and respectful. We agreed and within 20 minutes moved on to Tanner to complete the financing and left with the car. The total time spent was under 90 minutes and that included the test drives. AMAZING! I liked the experience so much that I came back 4 days later and bought another car from them. This took about 1 hour and I was on my way with my second car. I was helped by the same three people and it reminded me that you can buy a car without haggling, going online, using some pricing app, and feeling like you made a bad decision after hours and hours at a dealership. I would recommend Mc Donald Volkswagen to everyone. How refreshing it was to find a dealership that wants a customer for life, not just one sale. More