McDonald Volkswagen

Very courteous and friendly staff. Far succeeds any service dept that I have taken my VWs in for regular maintenance and repairs. Horace Hollinshed goes above his job to take care of your service needs service dept that I have taken my VWs in for regular maintenance and repairs. Horace Hollinshed goes above his job to take care of your service needs. Thank you ! More

Recall replacement. I was contacted by the Recall Department of McDonald Volkswagen and asked if I would like to set up an appointment to get a recall taken care of. THEY I was contacted by the Recall Department of McDonald Volkswagen and asked if I would like to set up an appointment to get a recall taken care of. THEY contacted ME. Let that sink in. Setting up the appointment was quick and easy, and I was in and out of there in about an hour. Thoroughly professional at every point, even provided me with a video breakdown of the work that they had done. Outstanding overall. More

Horace did a great job communicating with me and getting my car repaired in a timely manner. Horace also worked with my 3rd party warranty provider to ensure the repairs would be covered. my car repaired in a timely manner. Horace also worked with my 3rd party warranty provider to ensure the repairs would be covered. More

Scott did an amazing job as always. I appreciate his prompt response to my request , the vehicles are always in great condition when they arrive! prompt response to my request , the vehicles are always in great condition when they arrive! More

Has hit a curb, needed alignment and some other things I had hit a curb, needed alignment and some other things fixed on it. Shawn in service provided the BEST customer service I’ve ever received at any I had hit a curb, needed alignment and some other things fixed on it. Shawn in service provided the BEST customer service I’ve ever received at any dealership. Kind, professional, accommodating. I’m even more thrilled I purchased from McDonald VW. More

Horace always provides exceptional service and that’s the reason why I always return to this specific location. Quick, easy, perfect service every time. Thanks! -B reason why I always return to this specific location. Quick, easy, perfect service every time. Thanks! -B More

Horace wirh VW service kept me informed about my car. He let me know the immediate repairs needed and upcoming maintenance. I love that my car was washed upon pick up! let me know the immediate repairs needed and upcoming maintenance. I love that my car was washed upon pick up! More

My best overall experience ever I have purchased several vehicles throughout my life, roughly 12 and I can easily and honestly that this experience was by far the best. I will glad I have purchased several vehicles throughout my life, roughly 12 and I can easily and honestly that this experience was by far the best. I will gladly recommend all of my friends to buy from McDonald Automotive and I will certainly be back! Every employee of McDonald Automotive that I worked with was friendly, knowledgeable and took the time to make sure all my questions were answered thoroughly and completely. Thank You! More

Great Experience - New Car Purchase My salesperson Logan Erdmann and I got connected though USAA's True Car buying service. I had a few months before the lease was up on my current VW so My salesperson Logan Erdmann and I got connected though USAA's True Car buying service. I had a few months before the lease was up on my current VW so we took our time before deciding which car we were going to get next. We have done business with McDonald in the past when we leased our GTI back in 2014 and had a great experience. McDonald VW didn't have the car we were interested in at the time but we did get a True Car offer emailed to us so we would be in their system. Logan was great to deal with, he did a great job keeping in touch without being pushy. When we finally narrowed down our choices, he let me know they just got a car in that had the interior & features I was looking for, so he obviously takes good notes. Always good to find someone paying attention and listening to what you want. There were two other Denver area VW dealers we talked to but since we live about 1 1/2 hours away I didn't feel like spending a ton of time at multiple dealerships. I had already test driven the car I wanted, had my financing in order and knew what I wanted to pay. I wanted to complete as much of the deal up front and Logan and his team were the only one's willing to work with me. The other dealers wanted me to come in personally and work out a deal which usually results in an uncomfortable couple of hours trying to convince the dealer you have done your research and know what you are willing to pay while they are trying to relieve you of your last dollar and telling you no way can they sell you that car for the price you offered, etc. This is why most people hate buying a car and is totally unnecessary with the amount of great information available. So I gave all three dealers the same "out the door" offer and Logan was the first to accept it so he got my business. Simple as that. They respected my time and the effort I put into the process. I drove up the next day and they got me out the door in about two hours on a Friday afternoon which was pretty good. We did have a bit of an issue with my lease return but Logan and his team took care of it and even coordinated with VW Credit on my behalf. True service after the sale and just what you expect from professionals. Overall a great experience as my review title states. I wish Logan the best of luck and will look him up when I get ready to buy a new vehicle. More

Great service from appointment scheduling to completion. Alec R was transparent, helpful, precise and straight forward. He delivered on everything he said and did an excellent job. Alec R was transparent, helpful, precise and straight forward. He delivered on everything he said and did an excellent job. More