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McDonald Volkswagen
Littleton, CO
1,885 Reviews
Get to Know Us, Your New Volkswagen Dealership Serving Littleton, Denver, Lakewood and Centennial
At McDonald Volkswagen, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Volkswagen Golf, Beetle, Tiguan, Jetta and Passat models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
McDonald Volkswagen offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Volkswagen lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Volkswagen parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. McDonald Volkswagen can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 6000 South Broadway Littleton, Colorado. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,885 reviews
February 06, 2020
Great service team! Awesome experience with McDonald VW. Had a couple recalls they took care of quickly plus rodents chewed through the oil temp sensor wire. The tech se Awesome experience with McDonald VW. Had a couple recalls they took care of quickly plus rodents chewed through the oil temp sensor wire. The tech sent me a video of everything, the service advisor provided pricing and checked to make sure i was okay in the lounge area multiple times. BTW-the lounge has anything you need if you have to wait. Thanks to all of you! Darren More
by Darren
Employees Worked With
Horace Hollinshed
Helpful February 03, 2020
Misrepresented vehicle In the spring of 2018 I bought a new car from McDonald. In the winter of 2020, I decided to sell it and shared the VIN with prospective buyers. Imag In the spring of 2018 I bought a new car from McDonald. In the winter of 2020, I decided to sell it and shared the VIN with prospective buyers. Imagine my surprise when a potential buyer pointed out, through a quick search on Carfax, that the vehicle had been damaged while on the lot, in the possession of the dealer, before I purchased it. No mention of this or the extent of the damage was made by McDonald. Certainly the vehicle wasn't discounted because of it. I called McDonald immediately (potential buyer standing next to me). In seconds, a salesman was able to bring up the documentation that confirmed the accident. It was readily and electronically available. He said that he would get back to me in "5 minutes" w/ the details to share with me and the buyer, who'd elected to wait. After a couple hours of no contact, I got on McDonald's website and was able to text my concerns with whomever responds to such text inquiries. The next day I got a call from the "VW Director," who's principal points seemed to be: 1) He wasn't working for VW then; 2) The car was on the lot for 10 months and sharing this information w/ me had "slipped through the cracks"; 3) The auto sales industry inherently has a lot of turnover; 4) He didn't know how to find out exactly what had happened but would find out. That evening I received a voice message from him asking for my email address (which I'd established twice that they already had). I called back and left him a voice message w/ that information. The next day I received an email with pictures and an itemized list of the damages that had totaled $3800 in 2018. Indeed, the car was repaired (windshield, dash, hood principally). I wrote back with my concerns, which I felt were reasonable and respectfully shared. The VW Director's reply: "You hit the nail on the head. With all of the easy access to information it doesn’t do us, or anyone in any industry frankly, any good to try and hide something from customers. Given that eight months went by and people with knowledge about this damage came and went I might understand how this slipped through the cracks. That said, it still doesn’t excuse the mistake. I appreciate your comments. Please understand that we (all of the McDonald stores) are using this as a learning experience and a process has been put in place to make sure this doesn’t happen again." More
by sonofhalvor
Employees Worked With
David Lax, Rodney Schluter
February 02, 2020
I have had not so great experiences here before but this time everything was great. Glenn my shuttle driver was a delight. Brad the representative was communicative, nice and had a great personality. And Ju time everything was great. Glenn my shuttle driver was a delight. Brad the representative was communicative, nice and had a great personality. And Julian the service tech did a great job on my car and explained everything so well in my video. More
by Mykala Zeigler
Employees Worked With
Glenn , Brad , Julian
February 01, 2020
Professional, exceptional service and friendly. I am truly impressed with the professional attitude and the great service that Mc Donald Volkswagen provide for the customer. I will continue to go th I am truly impressed with the professional attitude and the great service that Mc Donald Volkswagen provide for the customer. I will continue to go there for any difficult diagnosis or recall work. Treat all their customers with kid gloves. More
by nga2
Employees Worked With
Brad in service.
January 31, 2020
Buick 2013 Lacrosse Great team of people. Very happy with the performance and attitude. Made the buying experience pleasurable. Will do business with them again. Car w Great team of people. Very happy with the performance and attitude. Made the buying experience pleasurable. Will do business with them again. Car was immaculate and the price was outstanding. More
by mitchel_bart
Employees Worked With
Frank Bock, Logan Erdmann, Bernard Brake
January 31, 2020
Friendly Staff Everyone was friendly and helpful. They make it easy to make an appointment and drop off my car. I trust McDonald Volkswagen to take care of my vehicl Everyone was friendly and helpful. They make it easy to make an appointment and drop off my car. I trust McDonald Volkswagen to take care of my vehicle. More
by kmh
Employees Worked With
Horace Hollinshed, Rodney Schluter
January 30, 2020
Very friendly. Worked me in same day. Offered to get me an Uber. Sent video of my service and informed me of additional work that needed to be done. Effortless oil change!!! an Uber. Sent video of my service and informed me of additional work that needed to be done. Effortless oil change!!! More
by loraholt
Employees Worked With
Brad Murphy
January 30, 2020
Service Reinvented Scheduling the appointment was easy and the service person who I spoke with was great. However, the level of service I received when I walked in the Scheduling the appointment was easy and the service person who I spoke with was great. However, the level of service I received when I walked in the door until the moment I left was something that I would expect from a luxury car dealership. Fast, friendly and they treated me as if I was the only customer there for the day! I highly recommend bringing your VW here for service, A+ More
by Norman
Employees Worked With
Doug
January 30, 2020
As always, the McDonald Volkswagen family is knowledgeable, courteous, and swift. They're a great group, and I will continue to recommend friends and family to do business with them. knowledgeable, courteous, and swift. They're a great group, and I will continue to recommend friends and family to do business with them. More
by alldoinfis
January 29, 2020
We called at least eight dealerships looking for the exact car we felt we wanted. We got all the usual pitches and promises and then we found McDonald Automotive online. On the website was the closest exact car we felt we wanted. We got all the usual pitches and promises and then we found McDonald Automotive online. On the website was the closest car to what we were looking for. A request got us a phone call within ten minutes. The salesman was polite and factual with no pressure at a. Everyone was polite, fair, and professional with us. We would very highly recommend this company to anyone. More
by Paul
Employees Worked With
Adam the parts manager , Logan Erdmann, John Malcolm, David Ward, Bernard Brake
